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Cobco Enterprises

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Cobco Enterprises Reviews (2)

[redacted] McDonald’s[redacted] Cincinnati, Ohio [redacted]February 10, 2016Ms. [redacted]Dear Ms. [redacted]: On behalf of McDonald’s, I would like to extend our apologies for the poor service that you received at the [redacted]...

McDonald’s.At McDonald’s, we strive to make every guest’s visit to our restaurant a pleasant, customer-oriented experience.  We are so sorry this was not the case during your recent visit. We sincerely hope that your next visit to [redacted] McDonald’s will be up to our Gold Arch standards.  We are committed to ensuring that the food items you order will be served hot, fresh, and in the prompt and courteous manner, which has always been the hallmark of McDonald’s. We have enclosed a check in the amount of $21.09, which reflects a full refund for all the items you purchased on January 12, 2016.  We have also enclosed (4) “Be Our Guest Card” gift certificates, which will entitle you and your family to (4) Extra Value Meals or Happy Meals, compliments of McDonald’s.We appreciate the opportunity to serve you and look forward to having you in our restaurant again soon.Sincerely,Cynthia B[redacted]Owner-Operator(Original Copy Attached)

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

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