Cockrell's Body Shop

I am currently a tenant in one of the Wooten Co apartment complexes and I have had several maintenance issues that have needed to be addressed. I had a maintenance work order put in a bout 4 months ago when the manager was Danni. She left about 3 weeks later and I have since followed up several times inquiring when my items would be looked at. The Manager and a maintenance person came into the apt on or about a month and a half ago to do a so called inspection that entailed checking the smoke alarms and changing out the filter.. I asked then again when my work order would be done. At that time she shoed me off and said she had more important upgrades that had to be done. Every time I have asked, which up to this point I have been very patient and nice about it, which has given them no reason to be rude to me and annoyed.
I have always gotten an excuse that has put me off to no importance. I bet it will be important when someone gets burnt by the oven because the oven door falls apart when you open it or when the carpets get flooded and they have to replace them do to mold because the toilet has leaked out from the wax ring area because they wont replace it with a new wax ring and tighten the bolts and re caulk it like it should be. Or the ceiling fan in my daughters room falls and hurts her or breaks something because its so loose it rocks like its going to take off. This is just a mention of a few things on a list of several more that need repaired in here. There's a short in the wiring in 2 rooms that I can only hope don't cause a fire, because sometimes the light will come on or not even when you flip the switch. I cannot use the faucet sprayer to wash large pots and pans because its been broke since we moved in, I have to rinse them in the tub! and there's more! Because of the way I've been treated by the new management here I am tired of being patient. It'e been about 4 months now waiting on some simple fixes. They would not be patient if I couldn't pay my rent on time, would they? There is no communication between the office and the tenants either. I have not received one courtesy call from then. I called on sat and talked to Justin in maintenance about our AC not working again, the 5th time in not even a year. He said he would get someone to look at it at some point. I called the office today at 1:21pm to let them know it still wasn't working. They (the young office clerk) spoke to me like I was annoying her and said to me "they just got the work order forwarded to them and they will sent it out." I heard nothing back all afternoon so at 5:44 I went to office to check if I was going to sleep in the heat again tonight, as we walked in the manager was leaving and had to take care of her car. I was left to talk to the young clerk again who was very rude and yes she can be even though she seams so sweat, I asked her for the date of the original work order put in by Danni before she left employment here, she said she didn't know and then proceeded to talk at me with an attitude as if I had no right or business requesting any info. I asked again for what she did have because I didn't think I would need to keep copies myself and I wanted to know the dates work orders have been request for this same issue. she then TOLD me that they have been in to fix several items already, I said that wasn't true and to show me, she couldn't and then sad she didn't like the way I was demanding of her, she felt threatened. At that point I had to walk out. Both my daughters were with me and were witness. I was not at all threatening but I was firm in my requesting proof because now she's making up lies! What I did forget to mention above is that on the managers run out the door to take care of her car she did say that the ac was being looked at at 5pm and that he was going to finish tomorrow. Now if the manager would have done her job in having better communication with her tenants she could have called me or just stopped by my apt which is 30 ft from the office and followed up with me. Seams to me there's a major training deficiency here. I have given every opportunity for this or these issues to be handled correctly or just handled, to no avail!!!! I would not recommend living at any Wooten Owned Properties. I have read about other complaints about their maintenance issues from [redacted], but had not experienced it first hand till now.

I've lived in the same building for several years and do not plan on leaving. I like where the building is located and how close it is to my workplace.

I like living at the Complex owned by The Wooten Company. The Complex I live in I have been in 29 years. I have lived in 2 Apartments here. The first one I lived in 9 years. The one I live in has been 20 years. What I like about The Wooten Company is that they keep improving. Improvements such as New Roofs, New Patios, Hallway , Landscaping etc. I am proud I chose The Wooten Company for my Apartment!

Great apartments! We have lived here over a year now and havent had any problems out of the management and maintenance. they are both very timely and fix any issues right away.

Excellent service from this shop.
Body shop Manager, Lee W[redacted] went over and beyond for me in
the handling of my damaged car.
I highly recommend this shop.

We love living at Wooten Co. We have been here a couple years and it has always been a very peaceful place to live!

I live in the [redacted] Apartments (Wooten CO) on the southside of Springfield. I love how quiet it is and tucked away from main roads, but also how close it is the James River Expway! I have had 1 maintenance request in my 1st year and it was handled within a few hours.

The Wooten Company has always been great at dealing with any issues regarding my family's living situation at their properties; from any noise concerns, to even financial speed bumps, this company has always listened and answered with genuine concern. It seems like it's also a priority to quickly reply to an e-mails, and phone calls directed their way.

I am writing a review for the Oak Court Luxury Apartments in Republic, MO. These apartments are very beautiful and spacious with great modern touches and stylish flare. The buildings are well built and everything feels very new, sturdy and secure. The grounds are well kept and the landscaping is quite attractive, Maintenance responds to issues quickly.