We rented a room through Coco Plum real estate, reservations went smooth, they answered all my questions in a professional manner. When we got to the property is when troubles started, we found heavy wall board dust on floor. When I called [redacted] was pleasant and offered to send some one to clean it, after she remarked yea something is going on with that wall. When I asked for a second room key I was told we do not provide that ,well in over 40 years of travel that was a first. I stopped in the office to question check out procedure and I expressed my general dis- appointment with the condition of the room. The gentleman at the desk then stated we do not own these rooms we just rent them out. When I stated well if I put my name on something I would make sure they met my standards. All I received was silence.
We rented a room through Coco Plum real estate, reservations went smooth, they answered all my questions in a professional manner. When we got to the property is when troubles started, we found heavy wall board dust on floor. When I called [redacted] was pleasant and offered to send some one to clean it, after she remarked yea something is going on with that wall. When I asked for a second room key I was told we do not provide that ,well in over 40 years of travel that was a first. I stopped in the office to question check out procedure and I expressed my general dis- appointment with the condition of the room. The gentleman at the desk then stated we do not own these rooms we just rent them out. When I stated well if I put my name on something I would make sure they met my standards. All I received was silence.