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I am rejecting this response because: We did a price negotiation before seeing the vehicle based on the information provided in the advertisement Once we saw the vehicle they reiterated that the car has"brand new tires and all maintenance including timing belt" When asked about brakes I was told it has new brakes and rotars as well I had no reason to disbelieve the sellers on these issues I was NEVER told the vehicle was sold and we continued to believe the vehicle was as they represented it and promised it to be The sellers did take a very long time to provide the paperwork and as we had two small children with us we did ask them to complete as fast as possible I was told the extended warranty was not worth offering as it would be null before I could bring the vehicle back as I live over miles away from the dealership The paperwork signed was for the vehicle as they represented it I took the vehicle to a Toyota dealership for an evaluation and to a very Les Schwab for a tire evaluation after they were unable to fix the leak in the two drivers side tires I opted to buy new tires at [redacted] as they had a sorter wait and offered a discount after hearing the nightmare I've had with this car since buying it All three of these places are very reputable and consistent with their recommendations I performed the very necessary repairs to avoid more serious issues, i.ethe timing belt breaking and destroying the engine or continuing to drive on different tires which would destroy the transmissionIt is my hope there has not already been irreparable damage The brakes are also, definitely not new The front brakes, in fact are close to needing a replacement, though I was told I can wait a month, which I will have to wait to do as I just finished spending an unexpected almost 1500$! It is very clear to me if I had known these issues existed I would not have purchased this vehicle I still feel the seller was dishonest, evasive and was doing and saying anything they could to get the sale

[redacted] purchased a car from us on 11/2/we agreed to sell her the car and carry the financing for her since no bank will accept the risk of financing her; the agreement was that she puts $down the night she picked up the car and to bring $days later, the car was sold to her AS IS she signed all the documents after it was all explained to her by [redacted] who by the way is neither drunk nor high and also it was explained by the finance manager, she failed to bring the remaining balance of the down payment and started making excuses that the car is breaking down.we explained to her that we are not responsible for her car anymore and that she has to bring the money as promised or we will repossess the car and she will loose her money, credit and the car for that matter and since that day she failed to respond to any of our calls and she is currently hiding the car.we need her to either surrender the car or if she wants to keep it she has to pay us the remaining balance and we will be happy to see if we can help her resolve this issuebest regardsU Save Auto Sales Inc

This customer negotiated from which was a sale priceDown to 14195, then negotiated another off of sale price*** ***, test drove vehicle then had her husband drive vehicle, at this point they both agreed that they wanted vehicle after min examination of vehicle
*** was told vehicle is sold as is with no warrantyI offered them a extended service contract they declinedat which point they told my salesman they don't believe in extended service contracts and told me to hurry up on paperwork, which I personal went over with them , in great detail I explained this is sold as is had *** sign as is no warranty she then declined contract cancellation option all paperwork on vehicle Clearly states vehicle IS SOLD AS IS NO WARRANTYmy sales man never at any time told them timing belt was replaced or said we had put new ties on vehicle we are not budging on our signed agreement that vehicle was sold as is no warranty once again BOTH HUSBAND AND WIFE DROVE VEHICAL SEPERATLY AND BOTH AGREADED THAT THIS WAS EXACTLY WHAT THEY WANTED THEN THEY MADE THE PURCHASEin conclusion I am very sorry that they feel this way but both husband and wife negotiated any money to do anything to vehicle out of sales price, down to a lost leader add unit special, price I gave them plenty of time to examine vehicle and I stand by my integrity of knowing they made a willful decision to buy vehicle with no pressure once so everunfortunately they chose to have a mechanic up sell them in there hometown for repairs that he deemed necessary based on his recommendationONCE AGAIN VEHICAL WAS SOLD At a discounted all FAULTS AND CONDITION SOLD AS IS AS AGREED

HELLO*** CAME TO U SAVE AUTO SALES TO PURCHASE A CAR AND SHE INSISTED ON BUYING THE *** COMMANDER STATING THAT IT WAS HER DREAM CAR, WE OFFERED HER MANY OPTIONS THAT REQUIRED LESS DOWN PAYMENT AND FITS HER BUDGET; BUTSHE ASSURED US THAT SHE CAN HANDLE THE PAYMENT AND THE DOWN PAYMENT, ***
AGREED TO PUT $DOWN TO BUY THE ***WE INFORMED HER THAT SHE CAN TAKE DELIVERY OF THE CAR ONCE SHE PAYS $2500 DOWN PAYMENT BECAUSE THE COMPANY POLICY CAN ONLY DEFFER A MAXIMUM OF $FOR DAYS.SHE THEN CONVIENCED *** TO DELIVER THE CAR TO HER WITH ONLY $AND BRING THE BALANCE WITHIN 2-WEEKS AND SHE CAME UP WITH $INSTEAD OF $SAYING THAT HER DAILY LIMIT IS ONLY $SO SHE COULD NOT COME UP WITH THE ENTIRE $2000, *** IN TURN GUARANTEED THE DEALERSHIP THE MONEY FROM HIS OWN POCKET IF *** FAILS TO PAY , SO *** GOT DELIVERY OF THE CAR WITH ONLY $INSTEAD OF $3000.*** THEN FAILED TO FULFILL THE PROMISE TO PAY THE REMAINING BALANCE OF THE DOWNPAYMENT AND SAID THAT SHE CAN NOT AFFORD THIS CAR DUE TO CHANGES IN HER FINANCIAL SUITATION AND DUE TO FAMILLY CRISESSHE WANTED TO SURRENDER THE CAR, WE ALSO AGREED TO UNWIND THE DEAL WITH THE BANK SO THAT THEY DONT REPORT IT TO THE CREDIT BUREAU AS A REPOSESSION ON HER CREDIT.WE BELIEVE THAT WE WENT ABOVE AND BEYOND THE CALL OF DUTY TO HELP HER BUT UNFORTIONATLY *** FAILED TO FULFILL EVERY PROMISE SHE MADE TO US.*** IS NOT ENTITLED FOR ANY REFUND AND SHOULD BE THANKFUL THAT WE DONT GO AFTER HER FOR BREACH OF CONTRACT AND COLLECT THE REMAINING BALANCE. SHOULD YOU HAVE ANT QUESTIONS PLEASE FEEL FREE TO CONTACT ME REGARDS... ***

I am rejecting this response because: I have receipts, that prove I paid $down & documentation, pictures, texts messages from the Salesman that proves his promises to me which was to have the ability to have the *** with $downI can prove every word I have statedI am speaking the truth. *** also promised to return the money to that I placed on the *** minus the bank fees which he is now saying the opposite of as he he verbally promised to me on 10/31/17.At this point I am seeking counsel and truly believe I was purposely lied to and taken advantage of.*** ***

GreetingsMr*** purchased a car from us on 1/9/and he did purchase the contract cancellation agreement for $which gives him the option to return the vehicle within hours and/or milesMr*** came last night around closing time to return the vehicle and he was
informed that we can process the paperwork and he can pick up his check the next day but he refused to do that and left with vehicle again, he returned this afternoon to return the vehicle and we proceeded to process the return by checking the condition of the vehicle and the miles , he bought the car with miles and when he returned the car it had so he exceeded the miles allowed by the contract cancellation form.Mr*** was very hostile and used profanity, we advised twice not to do so and he kept doing so with an excuse that he is upset , the bottom line is that he exceeded the miles allowed per the cancellation option agreement and we don't have to return the car he put miles as of 12:today 1/11/when he came to the dealership and we documented the event with a video that we can forward to you if you choose to.we are sorry that he is not happy with the outcome but we are simply following the law which protects both of us.should you need further assistant regarding this matter please let me knowBest Regards...*** ***GManager

we stand behind our earlier response this customer is in defaultwe are currently trying to contact customer to get our vehical back This account has been placed for collection and recovery

I am rejecting this response because: your statement is faulse ive already contacted small claims court and Revdex.com to help me take care of this matter, *** did leave me a message via telephone and stated he would give me all my money back for the car im not in default with payment by law your company has to give over all of my money

I am rejecting this response because: We did a price negotiation before seeing the vehicle based on the information provided in the advertisement Once we saw the vehicle they reiterated that the car has"brand new tires and all maintenance including timing belt" When asked about brakes I was told it has new brakes and rotars as well I had no reason to disbelieve the sellers on these issues I was NEVER told the vehicle was sold and we continued to believe the vehicle was as they represented it and promised it to be The sellers did take a very long time to provide the paperwork and as we had two small children with us we did ask them to complete as fast as possible I was told the extended warranty was not worth offering as it would be null before I could bring the vehicle back as I live over miles away from the dealership The paperwork signed was for the vehicle as they represented it I took the vehicle to a Toyota dealership for an evaluation and to a very Les Schwab for a tire evaluation after they were unable to fix the leak in the two drivers side tires I opted to buy new tires at *** as they had a sorter wait and offered a discount after hearing the nightmare I've had with this car since buying it All three of these places are very reputable and consistent with their recommendations I performed the very necessary repairs to avoid more serious issues, i.ethe timing belt breaking and destroying the engine or continuing to drive on different tires which would destroy the transmissionIt is my hope there has not already been irreparable damage The brakes are also, definitely not new The front brakes, in fact are close to needing a replacement, though I was told I can wait a month, which I will have to wait to do as I just finished spending an unexpected almost 1500$! It is very clear to me if I had known these issues existed I would not have purchased this vehicle I still feel the seller was dishonest, evasive and was doing and saying anything they could to get the sale

Mr*** ORIGINALLY BOUGHT A *** AND THE CAR WAS SOLD AS IS, THE NEXT DAY HE CAME AND SAID THAT HIS GIRLFRIEND MOM SAYS THAT THE CAR HAS A BLOWN HEAD GASKET AND THEY ARE NOT GOING TO PAY FOR THE CAR AND WILL NOT BRING THE CAR BACK TO US, SO WE SENT SOMEONE TO DRIVE THE CAR BACK TO THE
DEALERSHIP AND THERE WAS NOTHING WRONG WITH THE CARHE REQUESTED TO HAVE THE CAR INSPECTED BY A MECHANIC TO VERIFY THAT NOTHING IS WRONG, WE AGREED AS LONG AS HE PAYS FOR THE DIAGNOSIS EVEN THOU HE SHOULD HAVE DONE THAT BEFORE HE BOUGHT THE CAR NOT AFTER; BUT WE WERE CONFIDENT THAT THE CAR WAS IN EXCELLENT CONDITIONHE TOOK THE CAR TO *** WHO DID THE FULL INSPECTION ON THE CAR AND FOUND NOTHING WRONG WITH THE CAR, *** REFUSED TO RELEASE THE CAR WITHOUT PAYMENT AND Mr*** KEPT SAYING I CANT COME PAY FOR THE DIAGNOSIS BECAUSE HE WAS BUSY SO WE PAYED *** TO GET THE CAR RELEASED A COPY OF THE DIAGNOSIS REPORT IS AVAILABLE IF YOU NEED ITMr*** THEN DECIDED TO GET A CHEAPER *** SO WE SWITCHED THE CONTRACT; AND WE EXPLAINED TO HIM THAT THE CAR IS SOLD AS IS AND THAT WE WILL NOT ALLOW WHAT HAPPENED WITH THE FIRST CAR TO HAPPEN AGAIN WITH THIS ONE SO IF YOU WANT INSPECT THE CAR YOU MUST DO SO BEFORE YOU BUY IT BUT ONCE THE SALE IS DONE AND YOU TAKE THE CAR WE ARE NOT RESPONSIBLE FOR ANYTHING THAT GOES WRONG OR IS CURRENTLY WRONG WITH THIS CAR AND SO HE AGREED TO BUY IT AS IS, WE WERE ABLE TO GET HIM FINANCING THRU A LENDER WHO THEN RETURNED THE CONTRACT TO US BECAUSE Mr*** HAD ALREADY AN OPEN CAR LOAN DAYS PRIOR TO BUYING OUR CAR AND SINCE HE FAILED TO DISCLOSE THAT AND HE DOES NOT QUALIFY FOR CARS LOAN WE NOTIFIED HIM AND HE TOLD US THAT HE CAN PAYOFF THIS CAR IN MONTH IF WE AGREE TO CARRY THE LOAN IN HOUSE, WE INFORMED HIM THAT HE WILL HAVE TO COME AND RESIGN THE NEW CONTRACT BECAUSE THE ONE HE HAS IS NOT VALID ANYMORE SINCE THE LOAN DID NOT GO THRU WITH THE LENDER; HE SAID HE WILL BE IN TO BRING MORE MONEY FOR THE DOWN PAYMENT AND SIGN THE NEW CONTRACT, THAT SAME DAY WE WERE SURPRIZED THAT OUR CREDIT CARD PROCESSING COMPANY TOOK THE MONEY HE PAID US ON HIS ATM CARD FOR THE DOWNPAYMENT BECAUSE HE DISPUTED THE CHARGE, WE CONTACTED HIM AND HE SAID HE WAS SORRY HE DID THAT BUT WILL CALL HIS BANK AND WITHDRAW THE DISPUTE, WE ASKED HIM TO BRING ALL MONEY IN CASH, HE PROMISSED TO SHOW UP WITH THE CASH THREE DIFFRENT TIME AND HE NEVER SHOWED UP SO WE NOW ARE OUT OF THE CAR AND THE MONEY AND THIS IS CONSIDERED FRAUD AND INTENTION TO FRAUD WE FILED A POLICE REPORT AND THEY ADVISED US TO SEND HIM A FORMAL DEMAND FOR THE MONEY OR THE CAR VIA REGISTERED MAIL BEFORE WE CAN REPORT THE CAR STOLEN; SO WE DID BUT IT CAME BACK BECAUSE HE REFUSED TO ACCEPT THE LETTER, THE POLICE TOLD US THAT WE CAN REPORT THE CAR STOLEN AFTER DAYS FROM THE DAY WE SENT HIM THE LETTER WHICH IS COMING UP VERY SOON AND WE WILL DO SO IF HE DOES NOT RETURN THE VEHICLE OR THE FULL PRICE OF THE CAR, WE ALSO INTEND TO FILE CRIMINAL CHARGES IF WE HAVE TO, Mr*** KNEW WHAT HE WAS DOING AND HAD THE INTENTION TO FRAUD US WE DO NOT WANT CAUSE HIM ANY TROUBLE WITH THE LAW SINCE HE ALEADY HAVE HIS OWN ISSUES WITH THE LAW BUT WE WILL DO EVERYTHING WE CAN TO PROTECT OUR INTREST IN THIS BAD TRANSACTIONTHE LAST TIME WE SPOKE TO HIM HE TOLD US IF WE CAN FIND THE CAR WE CAN HAVE IT BACK HE ALSO THREATEND TO BRING HIS BOYS AND TRASH THE ENTIRE DEALERSHIP AND ALL WAS REPORTED TO THE POLICEWE ADVISE Mr*** TO EITHER SURRENDER THE CAR TO US OR COME AND PAY FOR IT IN FULL BEFORE WE REPORT THE CAR STOLEN IN THE NEXT FEW DAYS I AM SURE THAT HE KNOWS HOW TO CONTACT US AND AGAIN I REPEAT WE DO NOT WANT CAUSE HIM ANY TROUBLE WITH LAW BUT IF THIS IS THE ONLY WAY TO GET OUR MONEY OR CAR BACK THEN HE LEAVES US NO OTHER CHOICETHANK YOU

[redacted] purchased a car from us on 11/2/2015 we agreed to sell her the car and carry the financing for her since no bank will accept the risk of financing her; the agreement was that she puts $1200 down the night she picked up the car and to bring $400 2 days later, the car was sold to her AS IS she signed all the documents after it was all explained to her by [redacted] who by the way is neither drunk nor high and also it was explained by the finance manager, she failed to bring the remaining balance of the down payment and started making excuses that the car is breaking down.we explained to her that we are not responsible for her car anymore and that she has to bring the money as promised or we will repossess the car and she will loose her money, credit and the car for that matter and since that day she failed to respond to any of our calls and she is currently hiding the car.we need her to either surrender the car or if she wants to keep it she has to pay us the remaining balance and we will be happy to see if we can help her resolve this issuebest regardsU Save Auto Sales Inc.

This customer is delusional we in house contracted her on a vehical, the sales man she referenced is was not high or drunk she is in repo status so we are attempting to get our vehical back, she has not shown up as she promised , this is a ploy to avoid her financial obligations... we followed every...

letter of the law in delivering her a safe vehical she has not followed thru on one obligation. she is in default on contract