Coggin Honda Superstore On Atlantic

We are writing a response to a complaint filed by *** ***We would like to take this opportunity to offer our sincere apologies to Mr*** for his recent experience with our dealershipWe have many satisfied customers, but it is apparent that Mr*** does not feel he received quality
customer service from our dealership
I have been in contact with Mr*** in regards to this complaintI am personally taking care of his concernMr*** has offered to bring me the original cancellationI have also offered for him to either e-mail or fax it to me if more convenientThis refund will go directly to his lenderI have also requested for a check to be cut in the amount of $for taxes and Interest already paid on the warranty to go directly to Mr***
I hope this matter is resolved is and Mr*** is satisfied with this outcomeI am requesting that this case be closed
Please do not hesitate to contact me
Best Regards,
*** ***
Customer Relations Manager
Coggin Honda on Atlantic