Mr*** has not received a refund due to the fact that the vehicle is still registered in his name and shows the current lien holder as *** Bank. Mr*** requested that the refund be sent to him directly but the refund would need to be sent to the lien holder.It appears that Mr
*** is under the impression that he has satisfied the lien. I am attempting to help him sort through the lien holder situation. I have left him a message to call me back. I will be happy to refund the lien holder but at this time cannot legally refund Mr***.Sincerely, *** ***
Mr*** has not received a refund due to the fact that the vehicle is still registered in his name and shows the current lien holder as *** Bank. Mr*** requested that the refund be sent to him directly but the refund would need to be sent to the lien holder.It appears that Mr
*** is under the impression that he has satisfied the lien. I am attempting to help him sort through the lien holder situation. I have left him a message to call me back. I will be happy to refund the lien holder but at this time cannot legally refund Mr***.Sincerely, *** ***
BB I will do what you said in the message you sent, and I will email you the outcome of the matter. ***