Cogua Aquatics

We have agreed to a refund with Cogua Aquatics before we signed up because we would be moving out of state before my children would complete their swimming programThey insisted that we pay the full amount and that they would give us a refundThey did not have the refund for us at the last class and it has now been over a year and still no refundThe owner *** *** has agreed to pay the refund and has promised that the refund check has been mailed, but we have not seen it and she can not provide the tracking numberHer last tactic is to ignore usShe has stopped responding to our inquiriesWe are turning to you for help because she has had plenty of time to resolve this issue and has not
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On12/13/*** replies after I have contacted her several times
I apologize for not getting back to you as agreed
As *** agreed, and as I said to you, there won't be a problem with the refundWe don't steal and also don't ask for donationsWe provide a service to pa

I signed up my daughter for semi-private swimming lessons at this facility, I have attempted to contact the owners or have the owners contact me 4xs nowAs of yesterdays lesson there are swimming lanes in this facility with students in lane and instructors, students in the 2nd lane and instructors and students in the 3rd lane with instructorsThe lessons are minutes each of which my daughter only gets about actual minutes because the lanes are so crowded with students and instructorsThere is ZERO chances for my daughter to progress in her swimming when she is only getting minutes and not the that I have paid forI have attempted to contact the owners who are NEVER presentThey have an instructor at the front door who will take a report and refer it to the owner who NEVER respondsI have complained to this person several times and asked for one of the owners to contact me 4xs and still have gotten no responseThis has to be not only a safety issues bu

Hello, I used this swim school for my children a couple years agoThey literally did not learn a thing and I spent thousands of dollars on their lessonsNow they are and and still do not know how to swimVery unprofessional business, its run by his employees who are not responsible at allNobody has a clue what is going on, when and how classes are scheduledI wish I would have never ever signed my children upAll I have to show for it are the thousands of dollars I wasted at this placeOne instructor was so aggressive with my then year old daughter all he did was throw her in the pool any chance he got and she became even more scared of the waterPlease Revdex.com look into this business thoroughly business the owners are advertising swimming lessons and not teaching the children correctlyIn fact the owner Giovani C***, got frustrated once with my children and said the one reason he has the business is to make money, how else will he make money and eat if he doesnt con peopleThose were his words to me and I couldn't believe he conned me into purchasing thousands of dollars of inattentive swimming classes

My child got high fever everytime she took the lessons from hereWater is not goodI asked to refund because it’s my child health issue from waterShe took lessonsBoth time just after coming from pool she complained about cold and within an hour she got high fever 101-They are not refunding my money