Dear [redacted] , My wife and I are the owners of the Corvette Diner and wanted to personally apologize for the fact that we failed to inform you that balloons were not currently available for your Limo Party Package In addition, it is inexcusable that our website is not correct Unfortunately, there has been a worldwide shortage of helium and therefore, at this time we are not able to offer birthday balloons This being said, it is still wrong that we failed to inform you or immediately update our website We assure you that we will address this issue at once so that future Limo Package parties have the correct information As a small token of our appreciate for your business and for alerting us of this issue, we would like to offer you your choice of a $Gift Certificate or $refund to your credit card Please let us know which option you would like and we’ll take care of it immediately Most Sincerely, [redacted] & [redacted]
Dear [redacted] , My wife and I are the owners of the Corvette Diner and wanted to personally apologize for the fact that we failed to inform you that balloons were not currently available for your Limo Party Package In addition, it is inexcusable that our website is not correct Unfortunately, there has been a worldwide shortage of helium and therefore, at this time we are not able to offer birthday balloons This being said, it is still wrong that we failed to inform you or immediately update our website We assure you that we will address this issue at once so that future Limo Package parties have the correct information As a small token of our appreciate for your business and for alerting us of this issue, we would like to offer you your choice of a $Gift Certificate or $refund to your credit card Please let us know which option you would like and we’ll take care of it immediately Most Sincerely, [redacted] & [redacted]