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Coit Drapery, Carpet, Upholstery, & Air Duct Cleaners

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Coit Drapery, Carpet, Upholstery, & Air Duct Cleaners Reviews (1)

Review: On 10/24/13, I had all the carpet in my house cleaned and scotch guarded. Two gentlemen did the work, they arrived on time and were polite. Upon completion the carpet looked good and I was satisfied with there workmanship. About three weeks later I noticed orange circular spots appearing on the brown carpet in the dining room, a section of the living room and a spot in two of the three bedrooms. I called Ms. Garcia, owner, explained the situation and she said she would send a representative out to check the carpet and if it needed re-cleaning, it would be done at my expense. The gentleman came out on 12/17 and said he did not know for sure what caused the spots. He also stated that there might have been spots in the padding and these spots seeped through causing the discoloration. I find this difficult to believe as the spots were random, and our padding as never been wet. I also have previously had the carpet cleaned by other professional cleaners and have had no problems with any discoloration. I called Ms. Garcia and she denied that any of the chemicals they used would cause the discoloration. She e-mailed me a list of products they used which were supposedly safe. The end result is I have a ruined dining room carpet and orange spots throughout the houseDesired Settlement: I would like this information available to anyone who may have a complaint against this company. To quote their Invoice, they GUARANTEE THEIR SERVICES, until there is a problem. I would also like reimbursement of $75 to purchase a circular throw rug for the dining room to cover orange spots.

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Description: DRAPERY & CURTAIN CLEANERS, FLOOR WAXING, POLISHING & CLEANING, FURNITURE CLEANING, STEAM CLEANING - INDUSTRIAL, CARPET & RUG CLEANERS

Address: 3130 Skyway Drive, Suite 404, Santa Maria, California, United States, 93455

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