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Cold Brook Auto

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Cold Brook Auto Reviews (2)

Initial Business Response / [redacted] (1000, 7, 2016/04/12) */ In response to Mrs.***'s desired resolution, we have a check ready for the consumer that we can mail out to reimburse the [redacted] for the work performedAs a good faith showing for her troubles, we had already given her a check in the amount of [redacted] on March 16th to assist with expenses for gasAll other work performed on the vehicle was covered by Mitsubishi under warranty Initial Consumer Rebuttal / [redacted] (2000, 9, 2016/04/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will not be completely satisfied until I receive the checkI have been waiting for shaffer to return my calls for the past monthI will change my response to satisfied once I receive the check Final Consumer Response / [redacted] (3000, 15, 2016/04/20) */ As of Wednesday April 20th I have yet to receive the check to reimburse me for the spent to have the viper system removedAccording to the business' response they had a check ready on Wednesday April 13thUntil I receive the reimbursement I will consider this issue unresolved and ask that the file be reopened until I receive payment

Initial Business Response / [redacted] (1000, 6, 2017/03/03) */ Issue has been revolved with customerExtra charge of [redacted] has been refunded back to the customer Initial Consumer Rebuttal / [redacted] (2000, 9, 2017/03/15) */ Hello [redacted] Yes, I would say it hasThey refunded my [redacted] so I would say it is resolved Thank you, [redacted]

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