Cold Hollow Photography

I have a claim placed on June *** for replacement of windshield of which should be replaced under services paid forMy windshield has not been replaced and I am continuing to get the run around on why it has not been replaced.I have called several times since June *** only to be told that the shop to do the replacement has been paid yet my windshield has not been replacedCrystal fusion has told me they were going to straighten this out but I cannot get answers or any sort of reply from themThis is going on months now and I'm concerned I will get a ticket for this broken windshield

I purchased the Crystal Fusion Coating for my new vehicle on 1/**/Since then I have followed all the directions they have given me in filing my warranties and repeating the steps to keep my warrantyI purchased a year protection package with thisCrystal Fusion has been helpful in the first replacement, but this replacement has been harder than ever as I am deployed and counting on my husband to complete everythingMy windshield had gotten cracked on 10/**/on the way from Washington to my new address in ***, TXand I quickly contacted Crystal Fusion and they told me to upload my pictures via emailI uploaded my pictures to them on 10/**/pretty quicklyIt took me repeated attempts to get them to follow through and schedule me with Safelite for the repair finally on 11/**/That evening I sent an email to Crystal Fusion to Shannon K*** telling her I had completed the replacement and what was the next stepTo keep this warranty you have to apply a treatm