Coldwell Banker D'Ann Harper, REALTORS

Your response is not trueI was trying to be nice and ethical by keeping the agent even though she has no ability to find me a house and I found the house by myself through ZillowI could terminated her immediately after I found my own house and there are plenty of agents in the town who advise to take half of the commission which is only 1.5%That immediately would save me be over $6,commission from my purchasing priceI don’t care about the technicality that the seller paid you from paperI hired you and I want you to do your jobI am the buyer and if I don’t buy no one gets paidI paid you 3% so I can get good service which I am getting none To date, I have spent $15,in home repairs and there is another $10,damage need to be repairedAll these could be avoided if you all are an ethical and responsible firm do what you suppose to do according to the contractWhen did you all try to address any of my concerns? I sent all the all above information to the D’Ann Harper managements along with all my supporting evidence Not only is the firm not apologetic for what they had done but instead they threatened me not telling anyone for what they have done or elseThis is from a certified letter they sent to me from your [redacted] date on November 5, You are doing the same thing here

My name is [redacted] *** and I am the [redacted] for CBDHR, We will be sending out a 2nd vendor to get a 2nd opinion We certainly strive for customer service so I apologize if the clients concerns were not understood or addressed appropriately If in fact the 2nd electrician has determined that there is no issue with the outlet then it will however be a tenant charge We cannot charge the owner for something that is working properly and has been not been found to be malfunctioning I hope this will help put the clients mind at ease and resolve the issue Thank you, *** [redacted] CBDHR Property Management [redacted]

Your response is not trueI was trying to be nice and ethical by keeping the agent even though she has no ability to find me a house and I found the house by myself through ZillowI could terminated her immediately after I found my own house and there are plenty of agents in the town who advise to take half of the commission which is only 1.5%That immediately would save me be over $6,commission from my purchasing price. I don’t care about the technicality that the seller paid you from paperI hired you and I want you to do your jobI am the buyer and if I don’t buy no one gets paidI paid you 3% so I can get good service which I am getting none
To date, I have spent $15,in home repairs and there is another $10,damage need to be repairedAll these could be avoided if you all are an ethical and responsible firm do what you suppose to do according to the contractWhen did you all try to address any of my concerns? I sent all the all above information to the D’Ann Harper managements along with all my supporting evidence Not only is the firm not apologetic for what they had done but instead they threatened me not telling anyone for what they have done or elseThis is from a certified letter they sent to me from your ** *** * *** date on November 5, You are doing the same thing here

My name is *** *** and I am the *** *** for CBDHR, We will be sending out a 2nd vendor to get a 2nd opinion
We certainly strive for customer service so I apologize if the clients concerns were not understood or addressed appropriately
If in fact the 2nd electrician has
determined that there is no issue with the outlet then it will however be a tenant charge
We cannot charge the owner for something that is working properly and has been not been found to be malfunctioning
I hope this will help put the clients mind at ease and resolve the issue
Thank you,
*** ***
CBDHR Property Management
***
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