Coldwell Banker Residential Co

This email is to restate that we do not have an agent or any staff member by the name of [redacted] working out of our officeThank you [redacted] ***Assistant Branch Manager [redacted] [redacted] Phone: [redacted] Email: [redacted]

***,Thank you for taking my call yesterday I talked with the agent directly involved in this transaction His response to both you and the buyer are attached for your information.Because the letter has my name on it, I felt it appropriate to comment as well As I was not a part of the transaction itself, I can only respond from a management team perspective.First off, *** *** was represented by another brokerage and an agent from that brokerage *** did not represent her and she acknowledged that fact in the documents she signed at the beginning of the transaction Any concerns she may have had about statements made in the original listing were addressed through her agent during the escrow period My understanding was that indeed she received a full explanation Her direct representative is responsible for relaying her concerns and getting answers. Any listing comes with a standard disclosure that the information is deemed reliable and it is incumbent upon the buyer to inspect all this information before they remove their contingencies and complete the transaction We try to be as accurate as we possibly can but we can only rely on the information we are provided *** explains in his letter to ** *** appropriately Her concerns were addressed during escrow and in the documents provided by the Homeowners Association as well in her physical inspection of the property. It is not our policy or practice to hide behind standard disclosures or indemnifications The best information is provided as soon as it is available I am confident that *** updated and provided this information appropriately satisfying the buyer’s questions or the transaction would never have closed.As I mentioned, our office manager is *** *** Future correspondence to the office should be sent to him at the address you have For this matter, I would appreciate a copy as well.Thank you.*** ** *** *** *** *** *** ** ** *** *** *** *** ***mailto:***@*** ***(fax) 6/15/2015Revdex.comTo whom it may concern,I'm writing to let you know I mailed an apology letter to the party filing the complaintJust so you knowthis was not a /(client" of mine and I did not represent her in this transaction or any other transaction.This person had independent representation by a professional real estate brokerage separate fromColdwell Banker.There was absolutely no intention to mislead anyoneI really did my best to provide information as itwas provided to me by the Sellers and the HOAIn fact the *** has a disclosure at the bottom ofevery property page stating /(Information is believed to be accurate, but shall not be relied upon withoutverificationAccuracy of square footage, lot size and other information is not guaranteed."As with all real estate transactions, the buyer has a 11due diligence" period where all the HOA andinspection information is provided to the buyerAll the HOA documents and other pertinentinformation were provided to this individual and her agent within the proper timeframeI also assistedher agent and made numerous calls to the HOA to find out the exact parking information.Once again, there was absolutely no intention to deliberately mislead anyone.*** *** *** *** ***, Ca ***

Here's the URL with the information about the realtor: ***The coldwellbanker.com url provided contains the address and other information about the realtor:
*** *** ***
Office:
*** *** *** ***
Address:
*** *** ** *** * *** *** *** *** ***
Contact:
Office: ***
Email: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

This email is to restate that we do not have an agent or any staff member by the name of [redacted] working out of our office. Thank you. [redacted]Assistant Branch Manager[redacted] [redacted]...

[redacted]Phone: [redacted]Email: [redacted]