I was not aware that final clean up was not done Our sales representative, *** ***, apparently lied to me that it was done and that he had actually picked up a leftover sack of concrete*** *** for reasons such as this, is no longer with our company*** *** told me he was happy
with the work, and only called me twice about this matter*** told me that ***, who built the patio cover had picked up his tools, but had taken a fall and could not lift the concreteSince I was subsequently told by *** that the clean up was done, I assumed it wasI certainly apologize for the lack of clean up and for the irresponsibility of *** in telling me it was done, when it was notI am sending *** *** a check for $for re-imbursal for having to clean up behind our men.Sincerely,*** ***
RE: #[redacted] — [redacted] Dear Ms. [redacted],This letter is in response to a Complaint we received on October 17, 2016 from your office in reference to a Former Resident [redacted] disputing Move out Charges after termination of his lease Agreement with Cole Creek Apartments.A...
revision of the charges were made based on not obtaining the correct back up for alloriginal charges as Company Policy requires which has resulted in a refund of $128.64mailed to [redacted] at the following address:[redacted]
The Move out Statement with all back up is attached. We apologize for any inconvenience to Mr. [redacted]. Please do not hesitate to contact me if there is any additional information needed.Thank you for your assistance in hopefully resolving this matter. Sincerely,[redacted]
Property Manager
I was not aware that final clean up was not done Our sales representative, *** ***, apparently lied to me that it was done and that he had actually picked up a leftover sack of concrete*** *** for reasons such as this, is no longer with our company*** *** told me he was happy
with the work, and only called me twice about this matter*** told me that ***, who built the patio cover had picked up his tools, but had taken a fall and could not lift the concreteSince I was subsequently told by *** that the clean up was done, I assumed it wasI certainly apologize for the lack of clean up and for the irresponsibility of *** in telling me it was done, when it was notI am sending *** *** a check for $for re-imbursal for having to clean up behind our men.Sincerely,*** ***
RE: #[redacted] — [redacted] Dear Ms. [redacted],This letter is in response to a Complaint we received on October 17, 2016 from your office in reference to a Former Resident [redacted] disputing Move out Charges after termination of his lease Agreement with Cole Creek Apartments.A...
revision of the charges were made based on not obtaining the correct back up for alloriginal charges as Company Policy requires which has resulted in a refund of $128.64mailed to [redacted] at the following address:[redacted]
The Move out Statement with all back up is attached. We apologize for any inconvenience to Mr. [redacted]. Please do not hesitate to contact me if there is any additional information needed.Thank you for your assistance in hopefully resolving this matter. Sincerely,[redacted]
Property Manager