Coleman Aerobic Septic Reviews (1)
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Coleman Aerobic Septic Rating
Address: 2030 Southwest Pkwy, Granbury, Texas, United States, 76048-5672
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I received Mr. [redacted] complaint and would like to respond. Mr. [redacted] called us on Dec. 19, 2016 indicating the spray heads were not functioning properly. We had just performed a scheduled inspection and found the spray heads to be working as they should. We sent our Tech back...
out to Mr. [redacted] house just to make sure there was no negligence on our part. There was no problem found. As a curtesy to Mr. [redacted] we only charged him $30.00 for ½ hour labor instead of our customary $75.00 service call. Mr. [redacted] contacted our office and was extremely rude to our office manager, threatening legal action if we did not drop the charge. When she did not respond to his threats, things escalated with negative reviews and calls to county and state. The contract Mr. [redacted] signed states we have the right to terminate his contract if payments are not received within 30 days. The County and State have dropped the complaint and there is no further action required. I am not sure what more I can say other than “Pay your bill, Mr. [redacted].”Please let me know if you need anything else,Sincerely,[redacted]