Colizzi Memorials, Inc.

I can understand your urgency in this matter.  At No time were we blowing you off.  The simple fact is that when you called us on that date we were closed.  We post our hours on our website, Facebook, paperwork as well as other social media sources that we are Open...

Tuesday through Saturday.  That Tuesday morning when we opened at 10am we attempted to reach you by telephone as well as email.   It was explained to you when you had this problem that there was an interference with the radio signal from another local source near your location.  We replace your remote and reprogramed the radio signal per the manufacture instructions at NO Charge to you.  In March you explained the unit malfunctioned again and per the manufacturer instruction we sent you the procedure on how to modify the radio frequency.  Up till this point we were unaware of any continued problems.  I have spoken to the manufacturer and I would like to resolve this issue for you at no cost to you as soon as possible. Please contact me at [redacted]