Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Since none of this was communicated to me like you said, I want my money back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was not advised on what "intake" meantThey did not tell me if it was to see if I was a good fit for the group or notHere is exactly what was said in the email when I asked about the group: [redacted] ***,Wonderful! The group rate is $per session and there is a minimum age of years oldWe are currently forming the group with the goal of starting the first week of AprilWe would need to do an individual intake session (at the individual rate) beforehandLet me know when you would like to schedule your initial intake and if you have any other questions!Best, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
As stated in the email that was provided, an individual intake was a requirement of the groupWhile it was not explicitly stated in said email, all intakes in private practice are served to make sure that we can best meet the client's needs and that we are the right fit for the clientIn this case, we are not a high enough level of care for the client and thus he was not able to start our group unless other treatment was sought firstWe understand his disappointment and frustration that he had to do an intake in order to join the group and was then not able to join but this is because it is not clinically appropriate at this timeHe is welcome to join in the future when necessary steps are taken first
A client reached out to partake in a group we are currently advertising forIn order to join groups at the practice, all clients must go through an intake process to see if they are a good fit for the group and make sure it is clinically appropriate to have a client joinThis is similar in ALL
private practice settings and is not unique to our experienceThis client was aware of the fee and partook in a service at the practiceHe was determined not fit for the group due to currently being high risk and not in treatmentHe was notified that he would be unable to join the group and was very upset by this, resulting in him wanting a refundI shared that, as a result of partaking in the service and being aware of the fee, refunds are not provided
As stated in the email that was provided, an individual intake was a requirement of the group. While it was not explicitly stated in said email, all intakes in private practice are served to make sure that we can best meet the client's needs and that we are the right fit for the client. In this case, we are not a high enough level of care for the client and thus he was not able to start our group unless other treatment was sought first. We understand his disappointment and frustration that he had to do an intake in order to join the group and was then not able to join but this is because it is not clinically appropriate at this time. He is welcome to join in the future when necessary steps are taken first.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Since none of this was communicated to me like you said, I want my money back.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I was not advised on what "intake" meant. They did not tell me if it was to see if I was a good fit for the group or not. Here is exactly what was said in the email when I asked about the group: [redacted],Wonderful! The group rate is $80 per session and there is a minimum age of 21 years old. We are currently forming the group with the goal of starting the first week of April. We would need to do an individual intake session (at the individual rate) beforehand. Let me know when you would like to schedule your initial intake and if you have any other questions!Best, [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Since none of this was communicated to me like you said, I want my money back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was not advised on what "intake" meantThey did not tell me if it was to see if I was a good fit for the group or notHere is exactly what was said in the email when I asked about the group: [redacted] ***,Wonderful! The group rate is $per session and there is a minimum age of years oldWe are currently forming the group with the goal of starting the first week of AprilWe would need to do an individual intake session (at the individual rate) beforehandLet me know when you would like to schedule your initial intake and if you have any other questions!Best, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
As stated in the email that was provided, an individual intake was a requirement of the groupWhile it was not explicitly stated in said email, all intakes in private practice are served to make sure that we can best meet the client's needs and that we are the right fit for the clientIn this case, we are not a high enough level of care for the client and thus he was not able to start our group unless other treatment was sought firstWe understand his disappointment and frustration that he had to do an intake in order to join the group and was then not able to join but this is because it is not clinically appropriate at this timeHe is welcome to join in the future when necessary steps are taken first
A client reached out to partake in a group we are currently advertising forIn order to join groups at the practice, all clients must go through an intake process to see if they are a good fit for the group and make sure it is clinically appropriate to have a client joinThis is similar in ALL
private practice settings and is not unique to our experienceThis client was aware of the fee and partook in a service at the practiceHe was determined not fit for the group due to currently being high risk and not in treatmentHe was notified that he would be unable to join the group and was very upset by this, resulting in him wanting a refundI shared that, as a result of partaking in the service and being aware of the fee, refunds are not provided
As stated in the email that was provided, an individual intake was a requirement of the group. While it was not explicitly stated in said email, all intakes in private practice are served to make sure that we can best meet the client's needs and that we are the right fit for the client. In this case, we are not a high enough level of care for the client and thus he was not able to start our group unless other treatment was sought first. We understand his disappointment and frustration that he had to do an intake in order to join the group and was then not able to join but this is because it is not clinically appropriate at this time. He is welcome to join in the future when necessary steps are taken first.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Since none of this was communicated to me like you said, I want my money back.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I was not advised on what "intake" meant. They did not tell me if it was to see if I was a good fit for the group or not. Here is exactly what was said in the email when I asked about the group: [redacted],Wonderful! The group rate is $80 per session and there is a minimum age of 21 years old. We are currently forming the group with the goal of starting the first week of April. We would need to do an individual intake session (at the individual rate) beforehand. Let me know when you would like to schedule your initial intake and if you have any other questions!Best, [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]