Collecto

April 10, Re: Revdex.com Case #: [redacted] EOS CCA #: **- [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received the itemized bills that ** [redacted] requested regarding the above accountThis information has been forwarded via [redacted] to the address of record for ** [redacted] to review The statements that have been mailed are dated from 07/02/through 09/02/and show that the balance of $has been due since 10/21/ Since the account has been in our office, it has accrued interestThe balance now due is $The account remains open with our office in a status that will cease communications which will allow time for [redacted] to receive and review the information We have notified the credit bureaus to update the account as "disputed"If you have any questions, please contact my office at ###-###-####, extension *** Sincerely, EOS CCA Consumer Relations Department

We have reviewed the information [redacted] has provided in regards to the above account and as such have forwarded this information over to client, [redacted] Community College, to review According to our clients repayment policy, we have been advised that they only allot past due account per student to be settledThis benefit was given on a previous past due amount and unfortunately cannot be offered again in regards to the above account that was placed with our agency on 12/30/Due to this policy, we are unable to offer a settlement arrangement on the total balance due of $ We are more than willing to work with [redacted] in resolving this matter and if she would like to discuss her options, please have her contact a repayment specialist who is ready and willing to go over her options for an arrangement The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review this informationIf you have any questions, please contact my office at [redacted] , extension *** Sincerely, EOS CCA Consumer Relations Department

Our client, [redacted] , placed the above referenced account with our office on 10/16/ The account has since been closed in our system as well as in [redacted] ’s system as paid in full, and as such, our office will not contact [redacted] any further As previously stated, a request to delete the above referenced account information has been submitted to the credit bureaus The credit bureaus typically process a deletion request within days However, please allow the credit bureaus up to days to process the request If you have any questions or concerns, please contact my office at ###-###-####, extension ***

April 8, Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: As previously explained in our original response, we have sent our client, A [redacted] a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsThis information has been forwarded via [redacted] to the address of record for [redacted] to review The statements are dated from 10/28/through 1/27/and show that the balance of $1,has been due since 02/22/ The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the informationIf you have any questions or concerns, please contact my office at ###-###-####, extension ***Sincerely, EOS CCA Consumer Relations Department

Upon receipt of the above referenced complaint, we requested itemized statements from the original creditor, [redacted] Upon review, the consumer’s name, address, and account balance listed on the itemized statement matched the information provided by this consumer We mailed the itemized statements (verification of the debt) to this consumer on 4/7/The next day (4/8/15), we received the consumer’s 1st rebuttal, clearly well before the itemized statements could have been received and reviewed by this consumer On 4/10/we responded to the consumer’s rebuttal by explaining the proof of record was mailed and we have updated the credit reporting agencies to reflect the dispute

Our client, [redacted] , placed the above referenced account with our office on 10/16/ The account has since been closed in our system as well as in [redacted] ’s system as paid in full, and as such, our office will not contact [redacted] [redacted] any furtherWe have notified the credit bureaus to delete the above referenced account from their recordsIf you have any questions or concerns, please contact my office at ###-###-####, extension ***

Dear Revdex.com: Per Mr [redacted] ’s request, we have placed the above referenced account into a cease communications status, and as such, our office will not contact Mr [redacted] any further If you have any questions, please contact my office at [redacted] *** Sincerely, EOS CCA Consumer Relations Department

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]