Collins Music Center Reviews (%countItem)
Collins Music Center Rating
Address: 3112 N Navarro St Ste F, Victoria, Texas, United States, 77901-3958
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I took guitar in to get one pick up changed they assured me that they would look at it and give me a price . They called me a week later and said the guitar was finished and the price was 120.00 dollars .This was a suprise to me because I had not athurized any work. they told me that the whole guitar needed to be rewired .
When I went to pick up the guitar it didnt sound right and the tone knobs were very noisy . The guitar tech said he would look at it . I left the guitar and did not hear from them for a month I would call but they said he was still working on it . When I finally picked up the guitar I was charged 120.00 dollars and the tone knobs were still noisy and the guitar still did not sound right plus there were scratches on the back that were not there before . I took the guitar to guitar center and they said a pick up change was 30 dollars and does not require it to be rewired .
The work was done by a off premise contractor who we use. According to my *** at the time and the contractor the individual who filed the complaint verbally approved the repair. They said it looked like the customer had tried to work on the guitar himself. The wiring was unsoldered and disconnected. This is a an unsubstantiated complaint.