A coupon was mailed to my home from StCatharines Nissan offering % off next service visit and % off all accessories.When I went to pick up my vehicle the person at the desk said she didnt know how to process the coupons but she would leave service a note and I would get the credit the following day When I called service the next day they said they couldnt process the credit because the invoice was closed and I was suppose to give them the coupons when the vehicle was dropped off .I explained that the coupon had no verbage saying that the coupon had to be presented earlier .Nissan dealer offered use of the coupons next time but I was counting on the discounts when I authorized the $of work to be completed .I did tell person on the phone that I would be listing a complaint but they said there was nothing they could do
Used vehicle purchased in November After months of ownership, and less than 10,kms later, it required a new clutch at a cost of $3, I purchased a used Nissan Juke Nismo which had approximately 35,kms on itwhile traveling on Hwy 403, the clutch pedal went to the floor and stayed therePower from the engine to the tires was lostI [redacted] learn that none of the affected parts (clutch cover, disk, flywheel and cup) were covered under warrantyThe damage was described by a Service Representative as "wear and tear" [redacted] The trade in value offered was $17,prior to repair ($19,with tax savings) for a vehicle that I paid approximately $26,for all in This amounts to a $for depreciation onlyI have worked with two Sales Representatives and three managers at dealership level to resolve the issueAll offers for used vehicles included an offer to assist with partial payment of the bill for repairs to
A coupon was mailed to my home from StCatharines Nissan offering % off next service visit and % off all accessories.When I went to pick up my vehicle the person at the desk said she didnt know how to process the coupons but she would leave service a note and I would get the credit the following day When I called service the next day they said they couldnt process the credit because the invoice was closed and I was suppose to give them the coupons when the vehicle was dropped off .I explained that the coupon had no verbage saying that the coupon had to be presented earlier .Nissan dealer offered use of the coupons next time but I was counting on the discounts when I authorized the $of work to be completed .I did tell person on the phone that I would be listing a complaint but they said there was nothing they could do
Used vehicle purchased in November After months of ownership, and less than 10,kms later, it required a new clutch at a cost of $3, I purchased a used Nissan Juke Nismo which had approximately 35,kms on itwhile traveling on Hwy 403, the clutch pedal went to the floor and stayed therePower from the engine to the tires was lostI [redacted] learn that none of the affected parts (clutch cover, disk, flywheel and cup) were covered under warrantyThe damage was described by a Service Representative as "wear and tear" [redacted] The trade in value offered was $17,prior to repair ($19,with tax savings) for a vehicle that I paid approximately $26,for all in This amounts to a $for depreciation onlyI have worked with two Sales Representatives and three managers at dealership level to resolve the issueAll offers for used vehicles included an offer to assist with partial payment of the bill for repairs to