Colonial Electric Supply-Bright Light Design Center Division

We purchased lighting fixtures with them with a total of $At the time of purchase, the sale representative didn't mention anything about restocking feeWhen the items arrived to the store, we were called to pick them upAt that time, I told them I would need to return some of the items because the style and size may not fitThe sale person immediately told me we would be charged with 25% restocking fee if we return any items even though they were still brand new sitting in the box in the storeI was frustrated that they didn't inform us ahead of timeSo the sales person reduce the restocking fee from $to $Even though I felt it is still unfair, I was tired of fighting this so I said ok
So the items that were returned we paid $including taxWe should be refunded with $ Then several weeks late, I checked my refund balance, I was only refunded for $I called them to tell them this is not correctThey said they will take care of itThe