Colonial Honda of Dartmouth

We apologize for the way your concerns have been handled, and would like to do our best to make things right. I am sorry the seats are not as comfortable as expected - there really is little we can do in this matter.. did you test drive the vehicle before buying? Did they seem to be comfortable at...

that time? Regardless, we will gladly reimburse you the $50 to make you more comfortable in your new car. Regarding the remote starter, assuming a Honda remote starter is available, we will gladly remove the aftermarket remote starter you have installed and replace it with a Honda factory one. However - if we do this, we cannot also refund the cost of the remote starter? Or, we could simply refund the $395 for the remote starter and keep the aftermarket one. Please let me know what works best for you and we will do anything reasonable to make things right.Thanks for reaching out to us,[redacted]General Manager