Colonial Loan Association, Inc.

Mrs. [redacted] was very nice. She has a home warranty on her house and needed the compressor replaced in her a/c unit. It is difficult to contact the Ins./home warranty co. she has in the summer months. Once I was able to contact the co. after multiple attempts I gave them my diagnosis and they ordered...

a compressor and had it shipped to me. I called her immediately once I received her compressor, scheduled her for a five hour time slot and completed the job. I made her and her family member aware what they could expect as far as wait time on the part and scheduling. Unfortunately they didn't like that it took 2 weeks. I explained this was out of my control. Good news is the job turned out beautifully and the a/c works great. her warranty co. would not allow me to buy the compressor in town in order to expedite the repair.   [redacted]   Service 1 htg & a/c