Colonial Meadows Apartments

Initial Business Response / [redacted] (1000, 5, 2015/04/20) */ Contact Name and Title: [redacted] Property Mana Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @aol.com Ms [redacted] came into the office on Friday, April 17th to speak to me [redacted] the property manager regarding a leak in the foundation which we have addressed and have a company coming to do the repairs to the building in weeksMs [redacted] was not satisfied with that response and demanded to be let out of her leaseSo after speaking with the General Manager we agreed to let her out of her lease as long as she is vacated by April 20, If resident fails to vacate and turn in keys possession of the unit will remain in her name and all rent and fees will continue

To whom it may concern,We have addressed all of the issues with Ms*** several timesWe have had terminex treating her unit every week for the past month The ceiling leaking in the bathroom has been fixed and any ceiling repairs have been completed Regarding the plumbing backing
up Ms*** contacted the service on Friday 7/29, Tuesday 8/2, and Wednesday 8/regarding her toilet being clogged On all occasions baby wipes were removed from the drain Ms*** was informed baby wipes CANNOT be put in the toilet On Wednesday 8/after she called the office regarding her toilet being clogged she continued to flush the toilet causing it to overflow. As far as transferring her to another apartment because of the roach issue we have offered to let Ms*** out of her lease with no penalty because we have no available apartments to transfer her to

Initial Business Response /* (1000, 5, 2015/04/20) */
Contact Name and Title: [redacted] Property Mana
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@aol.com
Ms. [redacted] came into the office on Friday, April 17th to speak to me [redacted] the property manager regarding a leak in the...

foundation which we have addressed and have a company coming to do the repairs to the building in 2 weeks. Ms. [redacted] was not satisfied with that response and demanded to be let out of her lease. So after speaking with the General Manager we agreed to let her out of her lease as long as she is vacated by April 20, 2015. If resident fails to vacate and turn in keys possession of the unit will remain in her name and all rent and fees will continue.