Colonial Memorial Park Cemetery

he had wrote me in emaili told him that was ok and he had the letter attachedthen yesterday a letter came inthe stuff is up on both spotsbut if I was them I would have them look at the vasesi think one of the last times I was thereone of the ones was broken offthanks for writing me back...[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

*** *** at this time there will be no settlement offer for the following reasons: The grave contracted on 12/15/contract #*** was for the purchase of single grave "ONLY" no foundation or any other additional fees are included in this contractThe grave was purchased in the amount of
$with a month term at the cost of $per month processing fee for a total of $for the life of the loan a $deposit was made leaving a balance of $to be paid in monthly installments of $for months starting 12/23/as of today you still have an outstanding balance $which is past due by months I will offer you days to pay your balance in full or I will place your loan in default and be forced to void the sale as per your contract with no returnOur policies clearly states no foundation or monumentation can be place on any interment space until paid in full for this reason we will not place a foundation or accept a foundation fee until PAID IN FULLAfter reviewing your account I see you also have a grave that was purchased on 12/9/** *** for the burial of *** *** this grave was paid in full at the time of the At-Need burial and can have a foundation placed on it at an additional cost of $per sqinch of the size of the monumentAt no time is a foundation included in the purchase of a grave and is always an additional costPlease allow me to make myself very clear no one from new management or previous management is forcing you to pay this feeYour 100% correct it was not included in your original contract for either grave and is an additional charge to install the foundation to memorialize the grave space it is not mandatory to memorialize the space if you choose to not pay which is totally your choice then there will be no foundation set and the monument can not be set on the graveIf you choose to pay the fee we will indeed offer you a receipt for the purchaseIn the case if a monument is set without the additional fees paid for the foundation then the monument will be removed by cemetery staff at the expense of the lot owner

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]I will accept your response but I will not back down by your arrogance of your last letter to me I quote: I will offer you 30 days to pay your balance in full or I will place your loan in default and be forced to void the sale as per your contract with no return. this is breach of contract I said I will pay you so you just wait your not going to do anything when I give my word I keep unlike you is the reason I went to the better business burial.

see attached

he had wrote me in email. I told him that was ok and he had the letter attached. then yesterday a letter came in. the stuff is up on both spots. but if I was them I would have them look at the vases. I think one of the last times I was there. one of the ones was broken off. thanks for...

writing me back...[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]