Colonial Volkswagen of Medford Reviews (3)
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Colonial Volkswagen of Medford Rating
Address: 162 Mystic Avenue, Medford, Massachusetts, United States, 02155-4652
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Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I called the dealer on Friday July and was told I would receive a call back on the following MondayI still have not gotten that call, so their statement of them letting me know about their "resolution" is falseWhen I had spoken to the sales manager he told me that "No one in the dealership forced me to sign my name to the agreement", and acknowledged the fact that [redacted] was taking part in unethical business and that is why they fired himI will no longer need any resolution with this dispute as I will be taking my business elsewhereAfter vehicles( purchased myself) and vehicles (referred friends and family to purchase thru the dealership), it is clear that they do not appreciate the business that they get Regards, [redacted]
[redacted] traded in a [redacted] that he owed $3700 more than what it is worth putting him in an upside down situation that has resulted in him owing more than what the current car is worth. If he would like to cancel his extended warranty along with the gap policy we can do that. This would reduce his...
balance. We have let him know that.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. I called the dealer on Friday July 17 and was told I would receive a call back on the following Monday. I still have not gotten that call, so their statement of them letting me know about their "resolution" is false. When I had spoken to the sales manager he told me that "No one in the dealership forced me to sign my name to the agreement", and acknowledged the fact that [redacted] was taking part in unethical business and that is why they fired him. I will no longer need any resolution with this dispute as I will be taking my business elsewhere. After 3 vehicles( purchased myself) and 3 vehicles (referred friends and family to purchase thru the dealership), it is clear that they do not appreciate the business that they get.
Regards,
[redacted]