Color Nails

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Revdex.com:
At this time, I have not been contacted by Color Nails regarding complaint ID
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Regards,
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Review: THIS SALON HAD A NON LICENSED SPOUSE OF AN EMPLOYEE PROVIDING NAIL SERVICE. HE WAS NOT BEING TRAINED AND WORKED ALONE, DID A TERRIBLE JOB AND ILLEGAL

I HAVE BEEN GOING TO THIS SALON FOR OVER 4 YEARS. I WENT THIS SATURDAY MAY 25TH AROUND 11AM. THE SALON WAS BUSY. I WAITED 10 MINS AND DECIDED TO LEAVE, THE OWNER STOPPED ME FROM LEAVING STATING TO TAKE A SEAT AND THEY ARE READY TO DO MY NAILS. I ADVISED ILL JUST COME BACK AT A LATER TIME, BUT SHE INSISTED. I SAT DOWN AT APROX 11:15 AFTER CHOOSING MY COLOR AND A MALE CAME FROM OUTSIDE OF THE SHOP. HE SPOKE ANOTHER LANGUAGE TO A FEMALE AND HAD HIS TWO CHILDREN SIT DOWN ON THE FLOOR BESIDE ME (IM ASSUMING HE WAS WATCHING THE KIDS OUTISDE). I HAVE NEVER SEEN THIS GUY BEFORE, BUT FROM THE PICTURES AND INTERACTION WITH THE MALE/KIDS AND ANOTHER FEMALE I DETERMINED HE WAS A SPOUSE OF A WORKER. HE STARTED OFF COMPLETELY WRONG. I HAD A SENSE FROM THERE SOMETHING WAS NOT RIGHT. I ASKED HIM IN ENGLISH IF HE WAS NEW, AND HE IGNORED ME. I ASKED THE FEMALE WORKER IF HE WAS NEW AND SHE STATED HE WAS HER SPOUSE AND SMILED. AN HOUR LATER, THE FEMALE EMPLOYEES WERE FREE, AND THEY ALL WENT TO THE BACK OF THE SALON AND HAD LUNCH (BASED ON THE SMELL). AT THIS POINT I STARTED ASKING MORE QUESTIONS BECAUSE IT SHOULD NOT TAKE AN HOUR FOR A "FILL" I ALREADY HAD ACRYLIC NAILS, AND THEY JUST NEEDED A FILL. HE DIDNT UNDERSTAND MY ENGLISH BUT SMILED. THE CHAIR HE WAS WORKING IN DID NOT HAVE HIS CERTIFICATION/LICENSE TO DO ANY TYPE OF WORK. BY 12:30 A LADY CAME OUT , AND I EXPLAINED TO HER HE WAS NOT ANSWERING MY QUESTIONS, AND DID A TERRIBLE JOB ON MY NAILS. HE NOT ONLY CUT ME 4X ON MY HANDS WITH THE VARIOUS TOOLS HE WAS USING, HE MESSED UP THE NAILS I HAD GOTTEN DONE BEFORE, WASTED MY TIME, AND DIDNT EVEN BOTHER TO LISTEN TO WHAT I WAS SAYING. THE I FINALLY JUST PULLED MY HANDS AWAY FROM HIM. AND TOLD HIM NO. THIS WASNT HAPPENING ANYMORE. HE THEN CALLS HIS WIFE AND THEY CONVERSE IN ANOTHER LANGUAGE. HE STORMS OUT OF THE SALON YELLING AND SCREAMING AND TAKES OFF WITH THE TWO YOUNG CHILDREN. THE LADY DOESNT APOLOGIZE, EXPLAIN, OR ANYTHING. SHE SPENDS ANOTHER 45 MINS CORRECTING ALL OF HIS MISTAKES. THE END RESULT, EVERY EMPLOYEE EXCEPT FOR THE WIFE IS HIDING IN THE BACK ROOM, NOBODY BOTHERS TO APOLOGIZE OR EXPLAIN, I LEAVE WITH CUTS ON MY HANDS, AND A SET OF POORLY DONE NAILS. THEY DID HOWEVER COME RUNNING OUT WHEN IT WAS TIME TO COLLECT PAYMENT. I DECIDED ID EXPRESS MY CONCERN ABOUT THE NON LICENSED PERSON WHO MESSED UP MY NAILS, THE LADY TOOK MY MONEY, IGNORED WHAT I WAS SAYING, AND TOLD ME TO LEAVE. THE PRACTICE OF HAVING A NON LICENSED PERSON DO MY NAILS SO THAT THIS BUSINESS WOULD NOT LOSE A CUSTOMER WAS A VERY VERY VERY BAD DECISION MADE HERE, AND I WOULD HOPE IT DOESNT HAPPEN OFTEN AS THIS GUY HAD NO CLUE AS TO WHAT HE WAS DOING, AND LEFT MY CUTICLES IN CUTS.Desired Settlement: I WOULD LIKE A REFUND FOR MY SERVICE, HOWEVER, IM MORE CONCERNED ABOUT THE BUSINESS PRACTICE GOING ON AT THIS LOCATION. CHILDREN UNDER 5 SHOULD NOT BE LEFT HERE , DAYCARE SHOULD BE SOUGHT, AND UN LICENSED PEOPLE SHOULD NOT BE PROVIDING ANY TYPE OF SERVICE.