Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]***>
In a statement from D*** *** dated May 21, 2015, he stated that I had "foundation problems" Again, it is his burden to prove that a foundation problem exists.
Regards,
W*** ***
Revdex.com:The installation service was done by
MrReni
Color's Home ImprovementsFM (Murphy Road)Missouri City, TX 77459Tel:281-300-MrReni is the person you need to look for, he is the one who install your floor and talk to you, I'm sure you have the contract with himI only knew the foundation problems from MrReni
Please direct your problem to Color's Home Improvements, MrReni is the person you have to talk toI can not help you with the installation problem, I'm sorry*** *** is a wholesale company, we don't provide installation service to customer, we only selling flooring materials to retail stores and installers with account
Best Regard,
Darren
From: D*** *** [mailto:***] Sent: M***y, April 20, 5:PMTo: drteamSubject: Revdex.com Case# *** To whom it may concern, We
received a letter from Revdex.com behalf of customer W*** * ***, but we never installed laminate floors for her*** *** is a wholesale and flooring distribution company, we never installed floors for customerOur role is wholesale floors to retail stores and contractorsI have tried to find out the problems between MrReni and MsW***MrReni is an owner of Color's Home Improvements located at FM (Murphy Road), Missouri City, TX Tel: 281-300-MrReni sent MsW*** to our showroom to check laminate floor sample, she picked the color and have MrReni installed the floors for herMrReni sign contract with MsW*** for the flooring installation service, any detail info need to ask between MrReni and MsW***Ms W*** should had a contract or invoice before starting the JobMsW*** wrote a check for MrReni for the service, but the check was wrote to *** *** for paying Materials for MrReni From my side, MsW*** stop by to our company complaint to me about the sub floor was not level before MrReni put down the floorsI had ask MrReni about the situation, he said the foundation of the house is not goodI’m not sure what’s the real situation, I will not give too much comment on my sidePlease check with MrReni and MsW*** for detail info, and ask either of them to provide contract Best Regards, D*** *** Tel:(281)-969-Fax:(281)-969-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]***>
In a statement from D*** *** dated May 21, 2015, he stated that I had "foundation problems" Again, it is his burden to prove that a foundation problem exists.
Regards,
W*** ***
Revdex.com:The installation service was done by
MrReni
Color's Home ImprovementsFM (Murphy Road)Missouri City, TX 77459Tel:281-300-MrReni is the person you need to look for, he is the one who install your floor and talk to you, I'm sure you have the contract with himI only knew the foundation problems from MrReni
Please direct your problem to Color's Home Improvements, MrReni is the person you have to talk toI can not help you with the installation problem, I'm sorry*** *** is a wholesale company, we don't provide installation service to customer, we only selling flooring materials to retail stores and installers with account
Best Regard,
Darren
From: D*** *** [mailto:***] Sent: M***y, April 20, 5:PMTo: drteamSubject: Revdex.com Case# *** To whom it may concern, We
received a letter from Revdex.com behalf of customer W*** * ***, but we never installed laminate floors for her*** *** is a wholesale and flooring distribution company, we never installed floors for customerOur role is wholesale floors to retail stores and contractorsI have tried to find out the problems between MrReni and MsW***MrReni is an owner of Color's Home Improvements located at FM (Murphy Road), Missouri City, TX Tel: 281-300-MrReni sent MsW*** to our showroom to check laminate floor sample, she picked the color and have MrReni installed the floors for herMrReni sign contract with MsW*** for the flooring installation service, any detail info need to ask between MrReni and MsW***Ms W*** should had a contract or invoice before starting the JobMsW*** wrote a check for MrReni for the service, but the check was wrote to *** *** for paying Materials for MrReni From my side, MsW*** stop by to our company complaint to me about the sub floor was not level before MrReni put down the floorsI had ask MrReni about the situation, he said the foundation of the house is not goodI’m not sure what’s the real situation, I will not give too much comment on my sidePlease check with MrReni and MsW*** for detail info, and ask either of them to provide contract Best Regards, D*** *** Tel:(281)-969-Fax:(281)-969-