Colorado Auto Finders

[redacted] came into Colorado Auto Finders to pickup her car todayWe talked about what was done to her carI explained that she got 10% off on all the work and some work was done at our internal rate for more savingsI reduced the bill by another $to help offset her expensesShe expressed happiness with Colorado Auto Finders in helping with her billShe was issued another free oil change to use at a later date

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11135325, and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Complaint: ***
I am rejecting this response because: This company stated they had a mechanic look over the truck before I purchased and nothing was wrong with it, now they want me to bring it back there and provide them more business???? If the mechanic couldn't find the issue in the first place, why could they be trusted to fix it now? The dealership had no problem finding what was wrongThis company has mislead me into buying a truck that I am now 25,in debt for that is worthless There is no way I would allow them to work on the repairsAlso I have not received a call back from this company, so I don't know what cost meansNo one has contacted me directly to resolve this issue and from this response their are not taking responsibility for selling me a bad product.
Sincerely,
*** ***

On 12/16/17, the customer came into Colorado Auto Finders and spoke to *** *** President about the issueCAF has agreed to pay $to repair and she is going to cover the balanceThe car should be repaired the week of Dec Thanks

*** called Colorado Auto Finders stating that she was having some issues with her *** *** ***She requested us to call *** at Auto Nation Toyota about the issuesWe did get in contact with *** (service mgrwith 23yrs Toyota Experience) spoke to *** about the engine has
seized or gone bad*** further stated that Colorado Auto Finders was not at faultThe oil sending unit had been disconnected to not show low oil pressure warning*** stated that no one would have found this issue unless they were specifically looking for itI spoke with our Toyota tech about this issueHe researched it, if the wire had been disconnected the light should come onColorado Auto Finders is willing to help the customer if she is willing to bring the truck to our shopWe can do the repair at cost saving her a lot of money*** purchased this *** on 01/21/She was offered a warranty at the time of purchased but declined

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

I have search our system for [redacted] I am not able to find anyone that purchased or co-purchased a car from Colorado Auto Finders. If [redacted] could provide me with the vin number to the auto that he states was purchased then I would be able to decide what we can do.

[redacted] came into Colorado Auto Finders to pickup her car today. We talked about what was done to her car. I explained that she got 10% off on all the work and some work was done at our internal rate for more savings. I reduced the bill by another $300 to help offset her expenses. She expressed...

happiness with Colorado Auto Finders in helping with her bill. She was issued another free oil change to use at a later date.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11135325, and find that this resolution is satisfactory to me.
Sincerely,
[redacted]