Colorado Foot Institute

Initial Business Response /* (1000, 8, 2015/12/28) */
Patient was only billed for visit for date of service, 11/12/According to the notes, Drnoted that toes were strapped and labeled them according to their modifiersThis was billed separately, $34.14, which applied to Mr***
deductibleThe $was a copay for the consultationThese fees were assigned by his insurance companyI spoke with Mr*** and told him we were submitting a corrected claim for the other strappingThere was only date of servicePatient and I spoke on the phone and he was satisfied with us refiling a corrected claim, and satisfied that he only pays for one strapping, $He has later made a negative online review about us and now thisThis complaint should not go against our Revdex.com recordPlease let me know if you need help resolving thisWe are consulting our atty** *** about our online reputation and his defamation of Dr***'s reputation
Initial Consumer Rebuttal /* (2000, 10, 2015/12/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I haven't received a new bill for the one strapping yet but expect to get it shortlyMy complaints online and with Revdex.com were both filed prior to speaking with the business for a second time
My first conversation for changes to my bill were completely denied - thus the negative review and complaintMy plan was to remove these reviews once the bill was corrected