Sent: Wednesday, February 01, 2017 9:31 AM Subject: Re: Lewis Ace Automotive Unanswered complaint # [redacted] After driving the vehicle about 1,000 miles after the oil change the vehicle was brought in with her complaint. We found their was no problem with her oil change but,we did find a large hole...
in the engine block.Their was still oil in the crankcase and no faulty drain plug.We called the dealer she purchased the vehicle from and they sent a rep. over to examine the vehicle and take pictures of the damage,we have those pictures available upon request.The damage was not caused by a lack of or loss of oil.
Sent: Wednesday, February 01, 2017 9:31 AM Subject: Re: Lewis Ace Automotive Unanswered complaint # [redacted] After driving the vehicle about 1,000 miles after the oil change the vehicle was brought in with her complaint. We found their was no problem with her oil change but,we did find a large hole...
in the engine block.Their was still oil in the crankcase and no faulty drain plug.We called the dealer she purchased the vehicle from and they sent a rep. over to examine the vehicle and take pictures of the damage,we have those pictures available upon request.The damage was not caused by a lack of or loss of oil.