Colorado Heating and Air Conditioning

February 26, 2016Re: Case # [redacted] —To Whom It May Conern:This patient presented to this office wanting to have all upper teeth and lower teeth extracted and have an immediate upper denture insertedAfter reviewing the X-ray in my office, I felt that her upper teeth did not require extractions and did not see any major cavities, periodontal disease, infection, or tooth fractureOnly tooth that needs treatment is tooth #It requires a root canal therapy if patient wants to save it or extractionBecause of the tooth having long and curved roots it is considered a very difficult extraction, and I felt it would be in her best interest to have it extracted by an Oral SurgeonOne of my dental assistants informed patient that she should see a general dentist for her dental issues, for I am limited to what I doAs you know, I do dentures, partial dentures, simple extractions without sedation, and denture repairsHow could this patient be angry toward me because I was not willing to pull her perfectly good upper teeth and put denture? Only an unethical dentist would have done thatThe patient stated that I didn't even look at her x-rayI am able to view x-ray of my patients on one of my computer screens throughout the office--we have digital x-ray system.I just think the patient is angry because she did not get what she wantedMy dental assistant still informed me that the patient wanted to see meAs I was walking toward the room, she decided to leave the officeShe is the one that refused to see mePatient's charge was $for an office visit and $for an X-rayHer X-ray can be e-mailed to any dentist that she wishes to go see.I am willing to waive $consultation feeHave patient call the office so $can be credited to her credit card.Regards,