Colorado Premier Tree Care

We had this company plant 12 large trees in May 2019. They offered a one year warranty for any trees that died. By July 2019 five of the Austrian Pines they planted were dead and I asked them at that time if they would remove the dead trees for us and replace them per their warranty. It took months of multiple phone calls and emails to even get a response and they first said they would replace them in October, then said the nursery was "out of trees" so it would have to be March. As of today, May 18, after 10 months of repeatedly calling and emailing to ask them to honor their warranty, I've only received 2 emails that say "they are working on it and didn't have the money to replace anything" so no trees were ever replanted and they wouldn't even come remove the dead trees for us. My little girls, myself and my husband ended up having to remove 5 dead 15 foot trees from our yard with a shovel and wheelbarrow and we paid to replace the dead trees ourselves. We had two other tree specialists look at the trees before we removed them and both said they were not planted properly with mounds and drowned from the sprinklers that Brandon said would be perfect for watering them. We understand the Covid took a toll on many small business and we always like to support local small businesses if we can, but this took place long before Covid. A few weeks ago we even offered to just have Brandon come do some tree trimming and yard work in exchange for the cost of the trees, but he didn't respond and wouldn't even grab a shovel and come get the dead trees out that he planted! They did not honor their warranty to replace any trees that died within a year of being planted and would not discuss any alternative solution if they did not have the money to buy new trees.