Colorado State University - Global Campus

Tell us why here...Our research into the student complaint revealed that he was informed by a CSU-Global Student Advisor that the Saylor courses would be accepted as Transfer Credit. However, what was not explained to the student by the Student Advisor (although the information is found on our...

website and in the Student Catalog) was that CSU-Global requires a Transcript from the transferring institution or through the American Council on Education (“ACE”), and that Saylor (according to its website) will only provide a Transcript through ACE if the student takes a proctored exam.   In taking responsibility for the lack of complete information provided by the Student Advisor, CSU-Global has offered the student two solutions: 1) CSU-Global will pay both the $40 registration fee and the $25 proctored exam fees for the student to take the two exams at Saylor so that CSU-Global can obtain an official transcript for the transfer credits; or 2) CSU-Global will waive its $250 Competency-based Exam fees for 2 of its three-credit courses ($500 total value).  The two options have been communicated to the student via email from our Registrar.