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Coltrane & Overfield, PLLC

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Coltrane & Overfield, PLLC Reviews (1)

Initial Business Response /* (1000, 6, 2016/05/10) */
The complainant was a Seller in a For Sale By Owner residential real estate transaction. She proceeded throughout the transaction without the assistance of a Realtor as an unrepresented Seller. Further, she lives in Richmond, Virginia and...

desired to handle all aspects of this transaction, as an unrepresented Seller in a For Sale by Owner residential real estate transaction, remotely. To accommodate her, my office prepared the Seller's documents several days in advance of the closing date and sent them to her so that she could sign them in the presence of a notary public and return them to my office via overnight mail. As a further accommodation to her, my office actually emailed to her on the date of closing the Closing Disclosure, the ALTA Settlement Statement, and related documents requiring the signature of the Seller so that she could sign said documents and could return them to us via email attachment, again to accommodate her desire to remain in Virginia and not to travel to Greensboro for the closing. Therefore, given the radical hospitality that my office had extended to an unrepresented Seller in a For Sale by Owner transaction and given the significant accomodations that my office had provided above and beyond the call of duty for the office of the closing attorney, I was simply amazed by the emails that I received on Monday, May 2nd from the complainant. She received her sales proceeds check via Fed/Ex Priority Overnight on Tuesday, May 3, 2016, less than 24 hours after this complaint was initiated. As a direct result of our experience with this particular unrepresented Seller in this For Sale By Owner transaction, I now charge an additional Transaction Fee at closing to unrepresented Sellers in For Sale By Owner transactions to try to compensate myself and my staff for the additional time and efforts that are required in working with unrepresented Sellers in For Sale By Owner Transactions.
Initial Consumer Rebuttal /* (3000, 8, 2016/05/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was never told it was a problem for me not to be there. If I was told I would have either chosen a different attorney or made arrangements to be there. This does not excuse them keeping $14,000 for several days past when it was due to me. If they had not told me they were wiring the money and if they had not told me that they were overnighting the money on Friday I would not have as much of a problem. The fact that I was never informed and that I had to contact them several times to find out what was going on was the problem. His emails to me were rude and personal and I will be glad to forward those to the appropriate person. I also felt threatened when I asked him twice not to contact me and he told me he would not quit contacting me unless I hired a NC attorney. I am considering filing a grievance with the NC bar association as well.

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Address: 106 N Elm St # 300, Greensboro, North Carolina, United States, 27401-2843

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