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Colt's Construction

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Colt's Construction Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I recieved the e-mail dated 8-06-2014 on august 20th  2014 plus a page stating a message. I mailed my reply In the contract from the company It did not state you should not use salt or he did tell me not use salt, only don't drive on it for 7 days, which I didn't. I used very little salt. You must have all my papers I sent to the Revdex.com. Also he asked how my financial situation was. I said not good. I had to struggle to get the $ 4,145.00. I still say it was bad cement. The cement man [redacted] had the crumbled cement tested. We found out you cannot test it that way, you have to take a core sample out of the driveway to test it. The company got  $4,145.00 out of it and I got a crumbled driveway. If it happened to you or the company, that would be a different story. The company never gave me a estimate for the cost of the new work. Who knows I was a sucker once but not again. I tried calling 847-6000 also I couldn't get to talk to anyone. Janet M. [redacted]
Regards,
[redacted]

Do not do business with this company. They will not honor their return policy.

Our customer ordered the part set the shipment in motion, then emailed us later to ask whether it was the correct part for their car or not. By the time we were able to read and respond to the email (we receive many!) the order had already shipped. We certainly understand it can be frustrating to...

have to return an incorrectly ordered item and the responsibility is with the buyer to do so. We strongly recommend making sure an item is correct before setting an order in motion. Most companies strive to ship as quickly as possible. Despite this being an honest mistake, we have refunded the buyer's return shipping charge, via a [redacted] payment to their email address.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

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