Columbia iRepair

Initial Business Response / [redacted] (1000, 12, 2015/06/09) */ This is a complete lieThe customer brought the phone in and the phone wouldn't respond to touch and the LCD was completely bustedShe broke the antennae during the fallShe was unable to test the phone because it wouldn't work when she brought it inThe customer was EXTREMELY rude and demandingWe tried to work with her but all she wanted was a free repairShe refused to use a case (ON THE BIGGEST PHONE ON THE MARKET!) and broke the phone againShe tried to say the phone magically broke itselfCLEAR DROP MARKS! Customer just wants for freeCheck out our google reviewsCustomer also made racist remarks inside and got upset when I said "We aren't going to put up with that [redacted] here." That was the cussingShe just wants something for free and takes no responsibility for her actionsNotice how she had two broken phones to start which wouldn't work, and broke it days after being repairedUSE A CASE! WE TOLD YOU THIS AND OFFERED YOU ONE AT COST!

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Initial Business Response /* (1000, 12, 2015/06/09) */
This is a complete lie. The customer brought the phone in and the phone wouldn't respond to touch and the LCD was completely busted. She broke the antennae during the fall. She was unable to test the phone because it wouldn't work when she...

brought it in. The customer was EXTREMELY rude and demanding. We tried to work with her but all she wanted was a free repair... She refused to use a case (ON THE BIGGEST PHONE ON THE MARKET!) and broke the phone again. She tried to say the phone magically broke itself. CLEAR DROP MARKS! Customer just wants for free... Check out our google reviews. Customer also made racist remarks inside and got upset when I said "We aren't going to put up with that [redacted] here." That was the cussing. She just wants something for free and takes no responsibility for her actions. Notice how she had two broken phones to start which wouldn't work, and broke it days after being repaired. USE A CASE! WE TOLD YOU THIS AND OFFERED YOU ONE AT COST!

Columbia iRepair was definitely a positive experience. After havig shattered my phone pretty bad, I was looking for a place that would replace my screen for a decent price with fast service! As a college student, I was elligble for awesome discounts which is super nice. Overall great experience, with a phone screen that looks brand new.

Very pleased with columbia irepair! Service was great and super fast. Took about 15 minutes to replace my front screen! The price was also great and they gave my an awesome deal on a new case. Definitely would recommend!!!