Columbia Pain Management PC

Dear Ms***: Thank you for forwarding us the comments from Mr*** regarding his experience at Columbia Pain ManagementWe review each customer's feedback, both positive and constructive, with the goal of continuously improving our processes and proceduresAs such, the relevant company
patient cheand HIPPA procedures and policies were reviewed with the staffWe appreciate the opportunity to use Mr*** comments in that contextColumbia Pain Management is fortunate to have staff members who adhere to the highest level of customer service and we are pleased to report that Mr*** experience is not typicalOur medical providers are highly respected for the level of knowledge and experience they bring to managing our patient's chronic painWe are very disappointed that Mr*** did not avail himself to those servicesWe certainly will not be charging Mr*** a cancellation fee and we would be happy to offer him the opportunity to seek our services in the future should he choose to do soSincerely,