Upon review of our records, we show that we received payment on 03/05/that was sent to us in errorWe processed and immediately sent the payment to CSM Anesthesiologists on 03/05/as the payment was meant for their accountCSM Anesthesiologists did not process or apply this payment correctly Because of this error, the payment is being returned to us and Ms [redacted] will now have a credit of $with Columbia StMary’s HospitalUnfortunately, when Ms [redacted] spoke with both our offices and CSM Anesthesiologists, both records indicated that the other office had the payment This issue has now been resolvedI have spoken directly with the patient and explained the situation and resolution to herI asked Ms [redacted] how she would like to handle the creditBecause these payments were made from a Health Savings Account and Ms [redacted] has outstanding balances with Columbia StMary’s Hospital, Ms [redacted] requested that we apply the $credit to her balances for dates of service 03/23/and 03/09/As soon as this payment is processed I will provide Ms [redacted] with itemized bills showing services rendered and payments made for her Health Savings Account documentation Customer Information: [redacted] ** [redacted] E-mail: [redacted] Please contact me at [redacted] if you have any further questions or concernsSincerely [redacted] Patient Account Specialist [redacted] Fax 414-326- The information transmitted in this message (including any attachments) is intended only for the person or persons to whom it is addressed, and may contain material that is confidential and/or privilegedAny review, retransmission, dissemination or other use of the information contained herein by persons or entities other than the intended recipient is prohibitedIf you have received this message in error, please notify the sender immediately and delete this messageCONFIDENTIALITY NOTICE:This email message and any accompanying data or files is confidential and may contain privileged information intended only for the named recipient(s)If you are not the intended recipient(s), you are hereby notified that the dissemination, distribution, and or copying of this message is strictly prohibitedIf you receive this message in error, or are not the named recipient(s), please notify the sender at the email address above, delete this email from your computer, and destroy any copies in any form immediatelyReceipt by anyone other than the named recipient(s) is not a waiver of any attorney-client, work product, or other applicable privilege
Upon review of our records, we show that we received payment on 03/05/that was sent to us in errorWe processed and immediately sent the payment to CSM Anesthesiologists on 03/05/as the payment was meant for their accountCSM Anesthesiologists did not process or apply this payment correctly Because of this error, the payment is being returned to us and Ms [redacted] will now have a credit of $with Columbia StMary’s HospitalUnfortunately, when Ms [redacted] spoke with both our offices and CSM Anesthesiologists, both records indicated that the other office had the payment This issue has now been resolvedI have spoken directly with the patient and explained the situation and resolution to herI asked Ms [redacted] how she would like to handle the creditBecause these payments were made from a Health Savings Account and Ms [redacted] has outstanding balances with Columbia StMary’s Hospital, Ms [redacted] requested that we apply the $credit to her balances for dates of service 03/23/and 03/09/As soon as this payment is processed I will provide Ms [redacted] with itemized bills showing services rendered and payments made for her Health Savings Account documentation Customer Information: [redacted] ** [redacted] E-mail: [redacted] Please contact me at [redacted] if you have any further questions or concernsSincerely [redacted] Patient Account Specialist [redacted] Fax 414-326- The information transmitted in this message (including any attachments) is intended only for the person or persons to whom it is addressed, and may contain material that is confidential and/or privilegedAny review, retransmission, dissemination or other use of the information contained herein by persons or entities other than the intended recipient is prohibitedIf you have received this message in error, please notify the sender immediately and delete this messageCONFIDENTIALITY NOTICE:This email message and any accompanying data or files is confidential and may contain privileged information intended only for the named recipient(s)If you are not the intended recipient(s), you are hereby notified that the dissemination, distribution, and or copying of this message is strictly prohibitedIf you receive this message in error, or are not the named recipient(s), please notify the sender at the email address above, delete this email from your computer, and destroy any copies in any form immediatelyReceipt by anyone other than the named recipient(s) is not a waiver of any attorney-client, work product, or other applicable privilege