From: Y, Ben [redacted] Sent: Thursday, December 28, 1:AM To: [redacted] Subject: [SPAM?] Re complaint # [redacted] Greetings, Regarding the complaint above; we clearly post our return policy on all receiptsWe may sometimes make exceptions to that policy, as this customer erroneously assumed to be our policy when we offered this to another customer Indeed, this customer was fully refunded Thank you, Ben
From: Y, Ben [redacted] Sent: Thursday, December 28, 1:AM To: [redacted] Subject: [SPAM?] Re complaint # [redacted] Greetings, Regarding the complaint above; we clearly post our return policy on all receiptsWe may sometimes make exceptions to that policy, as this customer erroneously assumed to be our policy when we offered this to another customer Indeed, this customer was fully refunded Thank you, Ben