Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint The check that was sent from us was cleared on 7/11/and we have not been sent a check back for the amount paid Regards,
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Thank you for your prompt attention to this matter
[redacted] placed the order and after the work was completed refused to pay. Under no circumstances are any of her statements with in regards to any other company she has dealt with have anything to do with our company. Nothing was edited and that can be proven as well we have phone records proving that... she spent 12 minutes on the phone with one of our sales representatives on [redacted] 12th the day she placed the order. What I know has happened is [redacted] had a change of heart and does not want to pay the invoice. ***, if you believe that slandering our company with the BBB is going to get us to cancel the invoice you are mistaken. If you would have taken an honest approach most likely something could have been done in regards to cancelling your invoice, we have definitely cancelled invoices with other, more professional clients in the past. Currently I am forwarding all the proof of your placing of the order on [redacted] 14th and relevant conversations since, including this complaint with the BBB to our attorneys and they will be in touch. At this time I would advise you to stop slandering and conjuring lies in regards to our company.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint The check that was sent from us was cleared on 7/11/and we have not been sent a check back for the amount paid Regards,
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Thank you for your prompt attention to this matter
This account was cancelled a long time ago and resolved
[redacted] placed the order and after the work was completed refused to pay. Under no circumstances are any of her statements with in regards to any other company she has dealt with have anything to do with our company. Nothing was edited and that can be proven as well we have phone records proving that... she spent 12 minutes on the phone with one of our sales representatives on [redacted] 12th the day she placed the order. What I know has happened is [redacted] had a change of heart and does not want to pay the invoice. ***, if you believe that slandering our company with the BBB is going to get us to cancel the invoice you are mistaken. If you would have taken an honest approach most likely something could have been done in regards to cancelling your invoice, we have definitely cancelled invoices with other, more professional clients in the past. Currently I am forwarding all the proof of your placing of the order on [redacted] 14th and relevant conversations since, including this complaint with the BBB to our attorneys and they will be in touch. At this time I would advise you to stop slandering and conjuring lies in regards to our company.
it was resolved and cancelled