[redacted] , Not sure why this complaint was filed as the customer issue was fixed several weeks ago .unfortunately we had a new phone system put in a few weeks ago so I have no records or recordings of his calls in January to support the claims, however, I’ve gone ahead and issued months credit to Mr [redacted] s bill to his satisfaction thanks! ***
[redacted], Not sure why this complaint was filed as the customer issue was fixed several weeks ago….unfortunately we had a new phone system put in a few weeks ago so I have no records or recordings of his calls in January to support the claims, however, I’ve gone ahead and issued 2 months...
credit to Mr. [redacted]s bill to his satisfaction…thanks! [redacted]
Complaint: [redacted]
I am rejecting this response because: when I spoke with the lady earlier this morning, she said one month not two. I will not pay for something I did not use. Tell this gentlemen to call me himself since he wants to say he spoke with me and didn't such thing.
Regards,
[redacted]
[redacted] , Not sure why this complaint was filed as the customer issue was fixed several weeks ago .unfortunately we had a new phone system put in a few weeks ago so I have no records or recordings of his calls in January to support the claims, however, I’ve gone ahead and issued months credit to Mr [redacted] s bill to his satisfaction thanks! ***
[redacted], Not sure why this complaint was filed as the customer issue was fixed several weeks ago….unfortunately we had a new phone system put in a few weeks ago so I have no records or recordings of his calls in January to support the claims, however, I’ve gone ahead and issued 2 months...
credit to Mr. [redacted]s bill to his satisfaction…thanks! [redacted]
Complaint: [redacted]
I am rejecting this response because: when I spoke with the lady earlier this morning, she said one month not two. I will not pay for something I did not use. Tell this gentlemen to call me himself since he wants to say he spoke with me and didn't such thing.
Regards,
[redacted]