Comfort Care Home Health Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below Regards, [redacted] ?

Hi,? We did sell the vehicle to [redacted] ***The vehicle was sold at a discounted price.Paper work was signed stating the vehicle is and they also signed that they were declining an extended warranty.When the vehicle was in our possession, it was starting with no problemsWe did put new batteries in the vehicle when we bought it at auction.This vehicle was shipped on a car carrier truck from Cleveland to ColoradoWhen this vehicle was put on the truck, it was in great running condition

Hi, We did sell the vehicle to *** ***The vehicle was sold at a discounted price.Paper work was signed stating the vehicle is and they also signed that they were declining an extended warranty.When the vehicle was in our possession, it was starting with no problemsWe did put new
batteries in the vehicle when we bought it at auction.This vehicle was shipped on a car carrier truck from Cleveland to ColoradoWhen this vehicle was put on the truck, it was in great running condition

Auto Rite 2:PMto me Hello, this is Bob from Auto RiteWriting about ID ***According to our owner he feels that he has a right to take a cancellation feeJust as the warranty company doesAny other questions please call or write216-486-1810Bob S***
Mgr

We are very sorry for any inconvenience and un-due stress added to these homeowners. There were some delays in construction and we were trying to accommodate a deadline that the buyers had for their loan lock, so we closed the home prior to a few remaining repairs being completed. It was
our understanding that they were not moving in until October 20th and we had that time frame to complete the repairs. All outstanding repairs were completed today, October 9. The home being left unlocked was an oversight and certainly not acceptable. We have had the home re-keyed and wish to express our sincere apologies regarding these matters

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[This consumer rebuttal message was received by Revdex.com via email and is a copy/paste by ***Thanks for the call this morning. Here are our additional comments.The truck was definitely delivered to us with a bad alternator and multiple intermittent electrical faults due to the remnants of a previously installed fleet tracking system. If the alternator didn’t fail in transport, it should have been identified by the dealer or the CarChex folks who did the check/inspection. The truck also had two “blem” batteries which may have contributed to the failure of our alternator. Both “blem” batteries were probably the lowest quality batteries one could put in the vehicle as “new” replacements. I’d put them in the same category as the cheap off-brand tires the dealer put on the vehicleThe spare tire was very badly dry rotted, which also should have been caught during the check/inspection we bought. Finally, the truck has significant corrosion damage on the chassis. The dealer sprayed undercoating in the wheelwells to hide all the rustThe bed does not appear to be original, since its underside looks brand new compared to the underside of the cab, and the wiring harnesses and body mounts have clearly been disturbed.Thanks again for all of your help on our case.*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Like the client said, there was a Carchex inspection done on the vehicle and none of these issues came up in the inspectionOn some vehicle, we do use blem batteries to try and keep our cost down so we don't have to charge a high retail price.? In conversations with the client, nothing was ever said about corrosion or a dry rotted spare tireIn regards to the bed, yes we do put on new beds if neededKeep in mind that these are work trucks and they do have some bed damageVery common for us to replace with a new bed and new bed linerPlease keep in mind that we do undercoat these trucksWe are not trying to hide rust but to protect the vehicleThe majority of these trucks come out of Canada, where they do not use salt on their roads, or they come out of southern statesWe are not buying trucks from Ohio, PA, or Michigan that do have rust issues