Comfort Suites (OH182)

Complaint Number [redacted] On 6/13/a guest by the name of [redacted] and another room on a different floor [redacted] ) came back to the hotel after the bar closed extremely inebriatedThey wanted togo swimmingOur night auditor told them that the pool was closed, and they wereconfrontationalOur night auditor asked them to go to their roomsFive minutes after going toroom multiple phone calls came down to the front desk that there was allot of noise in thehallwayNight audit went upstairs to investigateThey had street cones lined up around the doorin the hallway, laughing it up about itThey were then asked to go inside and keep the noisedown, this is when they became threatening to the night auditorHe was forced to call the policeto have them removed, unfortunately there were substantial damages done to the room and on theway out they rammed our Stanley doorThey said that they are calling corporate on Kevin (nightauditor) unaware that he had been on the phone with me right before the situation occurred andright after it was overI am sending pictures of some of the damages to prove that they are notbeing honest about the situationAlso the Columbus Police department stayed here for an houruntil shift change.Tina C.General Manager

Complaint Number [redacted]On 6/13/201.5 a guest by the name of [redacted] and another room on a different floor[redacted]) came back to the hotel after the bar closed extremely inebriated. They wanted togo swimming. Our night auditor told them that the pool was closed, and they...

wereconfrontational. Our night auditor asked them to go to their rooms. Five minutes after going toroom 307 multiple phone calls came down to the front desk that there was allot of noise in thehallway. Night audit went upstairs to investigate. They had street cones lined up around the doorin the hallway, laughing it up about it. They were then asked to go inside and keep the noisedown, this is when they became threatening to the night auditor. He was forced to call the policeto have them removed, unfortunately there were substantial damages done to the room and on theway out they rammed our Stanley door. They said that they are calling corporate on Kevin (nightauditor) unaware that he had been on the phone with me right before the situation occurred andright after it was over. I am sending pictures of some of the damages to prove that they are notbeing honest about the situation. Also the Columbus Police department stayed here for an houruntil shift change.Tina C.General Manager