strikes, you're outAs a long time customer of Comfort Zone, that serviced both my business and home, I have given up on themThey used to be reliable, so much so that I recommended them to other people, who in turn have used their serviceOn behalf of all of them, as well as myself, I can no long consider them good in any wayThey have flat out missed emergency appointments at my business - TWICEThey never did comeA couple of weeks ago, my home AC stopped workingI called them and they came out days laterThey finally told me I needed a part, and after a week of waiting in the heat, they told me they still didn't have the partI ended up buying the part myself which arrived in hoursTurns out that this part was NOT to be the problemI called someone else, and even though it was 6pm, they came out in minutes and found the solution The final word about Comfort Zone, is they have become EXTREMELY unreliable, and incompetentWith little or no concern for the long time customers, they are now a company that I would not recommend to my worst enemy
strikes, you're outAs a long time customer of Comfort Zone, that serviced both my business and home, I have given up on themThey used to be reliable, so much so that I recommended them to other people, who in turn have used their serviceOn behalf of all of them, as well as myself, I can no long consider them good in any wayThey have flat out missed emergency appointments at my business - TWICEThey never did comeA couple of weeks ago, my home AC stopped workingI called them and they came out days laterThey finally told me I needed a part, and after a week of waiting in the heat, they told me they still didn't have the partI ended up buying the part myself which arrived in hoursTurns out that this part was NOT to be the problemI called someone else, and even though it was 6pm, they came out in minutes and found the solution The final word about Comfort Zone, is they have become EXTREMELY unreliable, and incompetentWith little or no concern for the long time customers, they are now a company that I would not recommend to my worst enemy