Comfort Zones

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11531977, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Yes we are there with the property manager now to install new filter leave extra filter and blow out her a/c drain lineThank you,***From: *** *** ***Sent: Monday, June 27, 11:AMTo: *** ***Subject: RE: Customer Issue a/s/s/e/mi ***
*** Hi ***,Thank you for a quick responseI was somewhat confused by your emailWill you be contacting the customer to rectify this situation and THEN not servicing her any longer? *** *** Administrative Assistant Aire Serv LLC Breathe Easy, Toll Free: *** *** *** *** Direct: *** *** Fax: *** *** From: *** *** ***Sent: Monday, June 27, 10:AMTo: *** ***Cc: *** ***Subject: RE: Customer Issue a/s/s/e/mi *** *** Hi ***, Sorry for the complaint Aire Serf of Southeast has serviced her HVAC for the last time please see below the FREE work we did for her over the years nothing wrong the furnace power switch was turned off customer can not be satisfied and has caused us many problemsI have a record of her complaint calls in her fileWe should not of returned or touched her unit and will not service her property going forward after today 6/27/ *** *** said (pinned): unpin edit removeDO NOT SERVICE EVER SHE WILL NOT PAY>>>9/28/2:PM *** *** Checked system found switch off, turned switch on system came onChecked filter okRan system through cool and heat cycle to check thermostat operations okSystem up and running 9/13/3:PM.*** *** sent an SMS to *** ***: Dispatch 9/3:PM *** *** *** *** *** *** *** *** *** ** *** Adjust a/c no power to unit wants new filter installed call *** *** owner of condo tenant *** cell *** office *** *** *** ***. From: *** *** *** Sent: Monday, June 27, 9:AMTo: *** ***Subject: Customer Issue Importance: High Hi ***, The Aire Serv corporate office has been notified of a customer experience that we need for you to address right awayI have attached emails (from the customer) to this emailPlease be sure to review them bothWe as that you inform us on how you resolved this matter no later than Friday, July 1stThank you *** ***Administrative AssistantAire Serv LLCBreathe Easy,Toll Free: *** *** *** ***Direct: *** ***Fax: *** ***