Chris from Authentic Garage Service and Repair worked on our garage door replacing several panels and installing a new garage door opener with sensors I would have to say he did an excellent jobAdditionally, Chris was prompt and gave us complete instructions on how to operate the new garage door opener with remotesStars
I am absolutely blown away with the top notch service from Authentic Garage! I called at the end of business hours with a totally broken opener, and they had the technician there within minutes of my call! He showed up in a super professional and fully wrapped truck, so I knew from the end of the street that it was actually the correct company arriving at my homeThe technician, Christopher, was beyond knowledgeable, professional, and fully transparent as he shared with me the details of the specs, as well as his professional recommendations and the technical reasons for those recommendations for the springs, openers, etc - so that I could make an informed choice as to which model and which springs to go with, etcI could not believe how fast, yet smooth and clean he worked with the heavy and awkwardly sized equipment and pieces to the opener, tracks, and so forthI would call him a garage repair artist, rather than a technician after witnessing that professional expertise! He went above and beyond, programming all of my additional remotes, and setting up the wifi enabled app on my phone and ensuring everything worked - which was not an easy task, as he eventually figured out there was a problem with MY router, and not the new equipmentBut he patiently worked until he found a solution - which showed his IT type of knowledge and expertise beyond the mechanical artistry needed to make my garage door a quiet, powerful, and phone app controlled wonder! Thank you so much Authentic Garage!
Authentic Garage Door Service CoSent Chris B*** to do an estimate for service and repair of my garage door; he called before arriving, was right on time, and he was friendly and helpful
Chris looked over my garage door, the motor, and all hinges, wheels etc, he explained the service required, and gave not only a cost estimate, but a time estimate too
Chris called when he was headed over to do the service & repair, and he was right on timeHis work is outstanding; he made my garage door not only function like brand new, he quieted the clickty clack of it, and made the door look brand new as well
Thank you Authentic Garage Door, and Thank you Chris for your outstanding work
I saw Bryan C** repairing a garage door and asked if he could take a look at mine when he finished, no problem he said Together we found a solution and he was back next morning installing a new door opener Great customer service skills and knowledgeable Authentic Garage Door has an outstanding support staff (Denise and Chris) to compliment the service Thank you
Chris from Authentic Garage Service and Repair worked on our garage door replacing several panels and installing a new garage door opener with sensors I would have to say he did an excellent jobAdditionally, Chris was prompt and gave us complete instructions on how to operate the new garage door opener with remotesStars
I am absolutely blown away with the top notch service from Authentic Garage! I called at the end of business hours with a totally broken opener, and they had the technician there within minutes of my call! He showed up in a super professional and fully wrapped truck, so I knew from the end of the street that it was actually the correct company arriving at my homeThe technician, Christopher, was beyond knowledgeable, professional, and fully transparent as he shared with me the details of the specs, as well as his professional recommendations and the technical reasons for those recommendations for the springs, openers, etc - so that I could make an informed choice as to which model and which springs to go with, etcI could not believe how fast, yet smooth and clean he worked with the heavy and awkwardly sized equipment and pieces to the opener, tracks, and so forthI would call him a garage repair artist, rather than a technician after witnessing that professional expertise! He went above and beyond, programming all of my additional remotes, and setting up the wifi enabled app on my phone and ensuring everything worked - which was not an easy task, as he eventually figured out there was a problem with MY router, and not the new equipmentBut he patiently worked until he found a solution - which showed his IT type of knowledge and expertise beyond the mechanical artistry needed to make my garage door a quiet, powerful, and phone app controlled wonder! Thank you so much Authentic Garage!
Authentic Garage Door Service CoSent Chris B*** to do an estimate for service and repair of my garage door; he called before arriving, was right on time, and he was friendly and helpful
Chris looked over my garage door, the motor, and all hinges, wheels etc, he explained the service required, and gave not only a cost estimate, but a time estimate too
Chris called when he was headed over to do the service & repair, and he was right on timeHis work is outstanding; he made my garage door not only function like brand new, he quieted the clickty clack of it, and made the door look brand new as well
Thank you Authentic Garage Door, and Thank you Chris for your outstanding work
I saw Bryan C** repairing a garage door and asked if he could take a look at mine when he finished, no problem he said Together we found a solution and he was back next morning installing a new door opener Great customer service skills and knowledgeable Authentic Garage Door has an outstanding support staff (Denise and Chris) to compliment the service Thank you