We were provided this phone number for an individual named [redacted] and had left several messages for that individualWe never had a call back from [redacted] advising that this was her cell phoneWe will cease calling that number immediately and we apologize for thinking it belonged to someone elseI trust this will satisfy her complaint?
To Whom It May Concern,I want to apologize for not responding sooner however I needed to investigate this matter thoroughly before respondingI first want to assure you Commercial Collection Corporation has been in business for over yearsWe comply with all Federal, State and Local laws and pride ourselves on our well-built reputation throughout the industryUnfortunately I cannot come up with a reason why the recipient of our email did not receive the entire text. My IT staff cannot explain why the email was blankThere is no explanation for itThe below text was the email that we sentFebruary 12, 2015*** *** *** *** *** *** *** ** ***Our #***Re: *** *** Balance $170.18Dear Customer, Your *** Account id#*** has been placed with our company for collections due to delinquent amounts owed in the total of $170.18.In order for you to maintain your ongoing relationship with *** and use of your *** account, you MUST resolve this balanceIf you wish, you may log on to your Adwords account, access your invoices under the Billing Summary tab, and resolve the balance by using the following link:http://www.***.com/adwords/Once payment has been made, respond to this E-mail or call me at ###-###-#### to advise the payment has been made.Alternatively, you may contact me at ###-###-#### to discuss payment.Respectfully, *** *** Account ExecutiveTHE COMMERCIAL COLLECTION CORPORATION OF NEW YORK, INC.FOR CONSUMERS ONLY:THIS IS AN ATTEMPT TO COLLECT A DEBTANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.UNLESS YOU I can only apologize for this error and trust this will end the matter*** ***, CEO
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Collection agencies must identify themselves as such, not hide or mask the true nature of their business. Sending email that LOOKS like spam, instructs the reader to OPEN email that could very likely BE something dangerous without any information to verify it's legitimate is simply...
unacceptable.This company may well be hoping the mail isn't opened so they can collect more fees, or damage more credit scores. But the bottom line here is people have learned if email smells like spam it probably is. We know not to open attachments that look fake. Getting email from [redacted], is exactly the kind of spam I get 100's of times a week.. Opening mail from unknown sources is dangerous, and even if it's real, there is no proof. No company information, nothing about collecting on a debt, just open this attachment.And in my case, i've never even seen a notice from anyone about a past due invoice.Thanks
We were provided this phone number for an individual named [redacted] and had left several messages for that individual. We never had a call back from [redacted] advising that this was her cell phone. We will cease calling that number immediately and we apologize for thinking it belonged to...
someone else. I trust this will satisfy her complaint?
Thank you for sending this along again. The first email we could not open, this one we can. The actual debtor is [redacted] of which [redacted] appears to be the owner. We received a claim from [redacted] for $102 on Feb 15th of this year. We contacted [redacted] Feb...
27th and she indicated she has paid and not sure why we called. We verified with [redacted] that the amount was still open and due. We tried to tell her but she advised she was current. We verified this date, March 17th, that the bill is still open and her credit card is not being accepted. We do not want to antagonize this customer and will cease contact but the bill remains still open. She needs to talk to [redacted] to get resolved. Our files are now closed and I hope this answers the complaint. If you need further, please let me know. [redacted]CEOCommercial Collection Corp. of NY###-###-####fax: ###-###-####cell phone ####-###-####email:[redacted]@commercialcollection.comwww.commercialcollection.c...⇄
We were provided this phone number for an individual named [redacted] and had left several messages for that individualWe never had a call back from [redacted] advising that this was her cell phoneWe will cease calling that number immediately and we apologize for thinking it belonged to someone elseI trust this will satisfy her complaint?
To Whom It May Concern,I want to apologize for not responding sooner however I needed to investigate this matter thoroughly before respondingI first want to assure you Commercial Collection Corporation has been in business for over yearsWe comply with all Federal, State and Local laws and pride ourselves on our well-built reputation throughout the industryUnfortunately I cannot come up with a reason why the recipient of our email did not receive the entire text. My IT staff cannot explain why the email was blankThere is no explanation for itThe below text was the email that we sentFebruary 12, 2015*** *** *** *** *** *** *** ** ***Our #***Re: *** *** Balance $170.18Dear Customer, Your *** Account id#*** has been placed with our company for collections due to delinquent amounts owed in the total of $170.18.In order for you to maintain your ongoing relationship with *** and use of your *** account, you MUST resolve this balanceIf you wish, you may log on to your Adwords account, access your invoices under the Billing Summary tab, and resolve the balance by using the following link:http://www.***.com/adwords/Once payment has been made, respond to this E-mail or call me at ###-###-#### to advise the payment has been made.Alternatively, you may contact me at ###-###-#### to discuss payment.Respectfully, *** *** Account ExecutiveTHE COMMERCIAL COLLECTION CORPORATION OF NEW YORK, INC.FOR CONSUMERS ONLY:THIS IS AN ATTEMPT TO COLLECT A DEBTANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.UNLESS YOU I can only apologize for this error and trust this will end the matter*** ***, CEO
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Collection agencies must identify themselves as such, not hide or mask the true nature of their business. Sending email that LOOKS like spam, instructs the reader to OPEN email that could very likely BE something dangerous without any information to verify it's legitimate is simply...
unacceptable.This company may well be hoping the mail isn't opened so they can collect more fees, or damage more credit scores. But the bottom line here is people have learned if email smells like spam it probably is. We know not to open attachments that look fake. Getting email from [redacted], is exactly the kind of spam I get 100's of times a week.. Opening mail from unknown sources is dangerous, and even if it's real, there is no proof. No company information, nothing about collecting on a debt, just open this attachment.And in my case, i've never even seen a notice from anyone about a past due invoice.Thanks
We were provided this phone number for an individual named [redacted] and had left several messages for that individual. We never had a call back from [redacted] advising that this was her cell phone. We will cease calling that number immediately and we apologize for thinking it belonged to...
someone else. I trust this will satisfy her complaint?
This file has been settled for the amount debtor offered. thanks
Thank you for sending this along again. The first email we could not open, this one we can. The actual debtor is [redacted] of which [redacted] appears to be the owner. We received a claim from [redacted] for $102 on Feb 15th of this year. We contacted [redacted] Feb...
27th and she indicated she has paid and not sure why we called. We verified with [redacted] that the amount was still open and due. We tried to tell her but she advised she was current. We verified this date, March 17th, that the bill is still open and her credit card is not being accepted. We do not want to antagonize this customer and will cease contact but the bill remains still open. She needs to talk to [redacted] to get resolved. Our files are now closed and I hope this answers the complaint. If you need further, please let me know. [redacted]CEOCommercial Collection Corp. of NY###-###-####fax: ###-###-####cell phone ####-###-####email:[redacted]@commercialcollection.comwww.commercialcollection.c...⇄