Commercial Utility Consultants Reviews (2)
Commercial Utility Consultants Rating
Description: Electric Companies
Address: 1556 McDaniel Drive, West Chester, Pennsylvania, United States, 19380
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July 2, 2014Dear *** ***:This letter is in response to a Revdex.com (Revdex.com) complaint filed by *** ***In his complaint, *** accuses Commercial Utility Consultants, Inc(CUC) of illegally signing him up with *** EnergyWe categorically deny all accusations
contained in *** ***s and completely unverified complaint.This is a statement by *** *** and *** knows that this is a statement*** requested that someone from CUC call him as a Desired Settlement*** already spoke to *** *** (CUC) as stated in the complaint letterIn addition, *** *** (CUC) has called him and I personally just left a message for himIn the State of Pennsylvania, all residential electric power deals must have third party verification by law*** Energy has a recorded conversation wherein **s*** verifies to the third party that they want to switch to *** Energy.Commercial Utility Consultants, Inchas been in business since We have a sparkling clean reputation because we do things the right way*** has filed a complaint with the Revdex.comI was furious when I received this complaint and called the Revdex.comI apologize for my anger but I have spent the better part of my life working for an upstanding and very successful, honest businessPlease close this matter before these accusations harm CUCs reputationPlease contact me at ###-###-#### with any questions.Sincerely,
Review: After noticing alarmingly high electricity rates and bills, I decided to call my electric company, [redacted]. They told me that I had contracted with a supplier, [redacted] Energy, and that I would have to speak with them. I called [redacted], and they told me that I entered into a contract with them in February 2014. Since I knew neither me nor my wife made this commitment, I asked how it occurred and who authorized it. I was given my wife's name, my work phone number, and the e-mail address of a Commercial Utility employee. I have been waiting for a call back from [redacted] to give me more information (was it physically signed, digitally signed, verbal, etc.?), but I have yet to hear back.
I am not sure why the Commercial Utility employee would have illegally committed this act using my information, but I do know that I did not authorize or consent to it. Over the past year, it has cost me upwards of $2,000 more than what I would have paid.Desired Settlement: I would appreciate a phone call to discuss the matter as soon as possible.
Business
Response:
July 2, 2014Dear [redacted]:This letter is in response to a Revdex.com (Revdex.com) complaint filed by [redacted]. In his complaint, **. [redacted] accuses Commercial Utility Consultants, Inc. (CUC) of illegally signing him up with [redacted] Energy. We categorically deny all accusations contained in [redacted]s false and completely unverified complaint.This is a false statement by [redacted] and **. [redacted] knows that this is a false statement. **. [redacted] requested that someone from CUC call him as a Desired Settlement. **. [redacted] already spoke to [redacted] (CUC) as stated in the complaint letter. In addition, [redacted] (CUC) has called him and I personally just left a message for him. In the State of Pennsylvania, all residential electric power deals must have third party verification by law. [redacted] Energy has a recorded conversation wherein **s. [redacted] verifies to the third party that they want to switch to [redacted] Energy.Commercial Utility Consultants, Inc. has been in business since 1975. We have a sparkling clean reputation because we do things the right way. **. [redacted] has filed a false complaint with the Revdex.com. I was furious when I received this false complaint and called the Revdex.com. I apologize for my anger but I have spent the better part of my life working for an upstanding and very successful, honest business. Please close this matter before these false accusations harm CUCs reputation. Please contact me at ###-###-#### with any questions.Sincerely,