Commtech Inc

Complaint: ***
I am rejecting this response because:
Yes, the dispute has been resolved and funds have been receivedHowever, the customer service experience was unsatisfactoryAgain, *** *** the Walnut Creek Branch "Lead Teller" attitude towards me was unacceptableNo ifs, and or buts about itWhen *** *** entered the bank on 12/29/and informed *** about the ATM issue, she blew it off as she did not care*** swore up and down I was delusional, due to the fact I was the only customer that had an issue with the ATMI was so bothered, I contacted the Vice President of PECU banks - *** apologized to me on the behalf on *** ***, and s*s she could have done a better job, and he would personally address the issue with ***. The only reason I received my funds back was by contacting PECU upper management *** *** the VP of Financial Services was very sympathetic and helpful & assured me she would do everything in her power to returned the owed funds to meI am very aware that when these malfunctions happen, it will take time to complete the dispute due to the fact I am not a member of PECU BankHowever, there is NO reason to mistreat customersPERIOD. Regards,
*** * ***